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Use when writing user stories, acceptance criteria, or persona definitions for an NHS digital health service.
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| name | nhs-user-stories |
| description | Use when writing user stories, acceptance criteria, or persona definitions for an NHS digital health service. |
This skill helps write user stories and acceptance criteria for NHS services, incorporating NHS-specific personas, accessibility requirements (WCAG 2.2 AA), and clinical safety acceptance criteria.
Use these archetypes (adapt names and details for your service):
| Persona | Role | Needs | Constraints |
|---|---|---|---|
| Sarah | Patient, 35 | Book appointments, view results | Uses mobile, moderate digital literacy |
| James | Patient, 72 | Manage prescriptions | Low digital confidence, uses screen magnifier |
| Dr. Patel | GP | Review patient history quickly | Time-pressured (10-min appointments), desktop |
| Nurse Chen | Practice nurse | Record observations | Shared workstation, standing |
| Admin Mo | Receptionist | Manage bookings, triage calls | Multi-tasking, keyboard-only workflow |
As a [persona],
I need to [action],
So that [benefit].
Every story MUST include these categories:
As Sarah (patient),
I need to view my upcoming appointments,
So that I can plan my schedule.
Acceptance Criteria:
- [ ] Given I am logged in, when I navigate to /appointments, then I see my future appointments in date order
- [ ] Given I have no appointments, when I navigate to /appointments, then I see a clear message "You have no upcoming appointments"
- [ ] Page is keyboard navigable and screen reader accessible
- [ ] NHS header, breadcrumbs, and footer are present
- [ ] No NHS number or DOB exposed in the URL
- [ ] Page meets WCAG 2.2 Level AA (verified via axe-core)