| name | sales-surveymonkey |
| description | SurveyMonkey platform help — survey creation, question types, skip logic, advanced branching, email/SMS/web collectors, response analytics, cross-tabulation, AI thematic analysis, SurveyMonkey Audience, REST API v3, OAuth, webhooks. Use when survey response rates are low, skip logic isn't working, can't export survey data, confused by pricing tiers, API calls hitting rate limits, need to set up email collectors, comparing SurveyMonkey vs Typeform vs Google Forms, or figuring out which plan you need. Do NOT use for general NPS/CSAT/VoC strategy across tools (use /sales-customer-feedback) or enterprise XM like Qualtrics (use /sales-qualtrics). |
| argument-hint | [describe what you need help with in SurveyMonkey] |
| license | MIT |
| version | 1.0.0 |
| tags | ["sales","surveys","feedback","cx","platform"] |
| github | https://github.com/SurveyMonkey |
SurveyMonkey Platform Help
Help the user with SurveyMonkey platform questions — from survey design and distribution through response analytics, API integration, and account management.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Creating or designing a survey (questions, logic, templates)
- B) Distributing a survey (email, SMS, web link, embedded, popup)
- C) Analyzing responses (reports, cross-tabs, exports, text analysis)
- D) API / integrations (REST API, webhooks, Zapier, Salesforce, HubSpot)
- E) Account / billing (plan comparison, response limits, team setup)
- F) SurveyMonkey Audience (paid panel for market research)
- G) Something else — describe it
-
What's your situation?
- A) Setting up SurveyMonkey for the first time
- B) Something isn't working / data looks wrong
- C) Optimizing an existing survey
- D) Integrating SurveyMonkey with other systems
- E) Evaluating SurveyMonkey vs alternatives
-
What plan are you on? (Free/Basic, Standard, Advantage, Premier, Team, Enterprise, not sure)
If the user's request already provides enough context, skip to the relevant step. Lead with your best-effort answer, then ask 1-2 clarifying questions at the end.
Step 2 — Route or answer directly
If the request maps to a specialized skill, route:
- NPS/CSAT/VoC strategy across tools →
/sales-customer-feedback {your question}
- Qualtrics platform questions →
/sales-qualtrics {your question}
- Medallia platform questions →
/sales-medallia {your question}
- Tool integration architecture →
/sales-integration {your question}
- Email deliverability for survey invitations →
/sales-deliverability {your question}
Otherwise, answer directly from platform knowledge using the reference below.
Step 3 — SurveyMonkey platform reference
Read references/platform-guide.md for the full platform reference — modules, pricing, question types, logic, collectors, analytics, integrations.
Answer the user's question using only the relevant section. Don't dump the full reference.
