| name | internal-comms-common-issues |
| description | Sub-skill of internal-comms: Common Issues. |
| version | 2.0.0 |
| category | business |
| type | reference |
| scripts_exempt | true |
Common Issues
Common Issues
Issue: Low engagement/open rates
- Cause: Unclear subject line or wrong timing
- Solution: A/B test subject lines, send Tuesday-Thursday 10am-2pm
Issue: Confusion after announcement
- Cause: Missing context or unclear next steps
- Solution: Add "Why" section and explicit action items
Issue: Message feels impersonal
- Cause: Overly formal or template-heavy
- Solution: Add personal anecdotes, use "we" and "you"
Issue: Important info buried
- Cause: Not using inverted pyramid structure
- Solution: Lead with key point, details after