ecommerce-policy-readiness

name	ecommerce-policy-readiness
description	Assess whether ecommerce policies are clear enough for AI answers, support drafts, and supervised order workflows.

Ecommerce Policy Readiness

Workflow

1. Check shipping, delivery, returns, refunds, warranty, payment, cancellations, substitutions, and support escalation.
2. Identify ambiguity that would cause wrong AI answers or unsafe support drafts.
3. Check whether policies are linked from product, cart, checkout, and support surfaces.
4. Convert policy gaps into answer-ready snippets and escalation rules.

Output

• Policy gap
• Risk to buyer or operator
• Suggested wording/fix
• Whether a custom agent needs a rule, memory item, or integration