電話交換員

オフィス・行政サポート職 · 職務スキル・コンピテンシー · SOC 43-2021 · 4 件の skills

職種の背景

以下の O*NET タスクは職種を説明し、SOC 分類の背景を示すものです。掲載されたすべての Skill が各タスクを実行できるという意味ではありません。

Observe signal lights on switchboards, and dial or press buttons to make connections.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

O*NET のタスク記述は原文（英語）で表示しています。タスクデータは USDOL/ETA の O*NET® 29.1 Database から抜粋し、CC BY 4.0 に基づき使用しています。

代表的なソース

この職種に分類された人気 Skill から抽出した限定サンプルです。GitHub リポジトリごとに最大1件を表示し、その下に完全な分類一覧を掲載します。

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

分類されたすべての Skills

リポジトリの人気度またはソースの最新活動順で完全な分類一覧を閲覧できます。

Skill の名前と説明はソースリポジトリが提供する言語のまま表示されます。

並び替え

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

全 4 件の skills を読み込みました