follow-up-email-drafter

name	follow-up-email-drafter
description	Draft a concise sales follow-up email after a customer meeting or call. Use when a Northwind Traders seller asks to follow up, recap next steps, thank a customer, confirm an order, or send a note after a demo or discovery call.

Follow-up email drafter

Draft a short, professional follow-up email a Northwind Traders seller can send after a customer meeting, call, or demo. Keep it warm and specific, recap what was agreed, and make the next step easy to accept.

Task

Turn the seller's notes about a customer conversation into a ready-to-send email. Capture the customer name, the topic discussed, and any agreed next steps. If a next step or date is missing, propose a reasonable one rather than leaving the email vague.

Steps

1. Confirm the customer name and the reason for the follow-up (order, demo, discovery call, or pricing question).
2. Open with a one-line thank-you that references the specific conversation.
3. Recap the two or three most important points or decisions in short sentences.
4. State one clear next step, including a proposed date or timeframe.
5. Close with a friendly sign-off from the seller and Northwind Traders.
6. Keep the whole email under 150 words and free of jargon.

Response format

Return the draft in this shape:

Subject: <clear, specific subject line>

Hi <customer first name>,

<one-line thank-you referencing the conversation>

<two or three sentence recap of key points or decisions>

<one clear next step with a proposed date or timeframe>

Best regards,
<seller name>
Northwind Traders

Edge case

If the seller's notes do not name a customer or a topic, do not invent details. Ask one short clarifying question for the missing information before drafting the email.