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Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed.
기본적으로 소스를 먼저 확인하는 Prompt가 선택됩니다. 직접 명령으로 전환하거나 로컬 사본을 다운로드할 수도 있습니다.
설치 여부를 결정하기 전에 SKILL.md와 SkillsMP에 표시된 보조 파일을 읽어 보세요.
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
직접 명령은 검토 Prompt를 거치지 않습니다. 실행하기 전에 소스를 확인하세요.
npx skills add https://github.com/arturcrmbot/zava-control-plane --skill proactive-customer-care명령은 한 줄로 유지됩니다. 복사하기 전에 가로로 스크롤해 전체 내용을 확인하세요.
로컬 사본을 원하시나요? SkillsMP에서 현재 제공할 수 있는 파일을 다운로드하세요.
Sub-skill of `compose-domain`. Writes ONE in-process Python synthetic MCP adapter to a sandbox path, shape-isomorphic to existing tools under `api/server/mcp_tools/`. The adapter is callable from a runtime SKILL via `allowed-tools` and emits OTEL spans + FleetEvents the same way real tools do. Returns deterministic synthetic data — no real backend. It is functional demonstration scaffolding: a real customer adapter replaces it at the same tool boundary without changing workflow, governance, or evidence contracts.
Current design-time meta-skill. Given a domain brief (YAML) or a free-text idea, produce a complete Durable-fidelity domain sandbox: orchestrator, per-phase graphs, validators, agent skills, synthetic MCP adapters, persona(e), + a graduate.sh script that mechanically wires everything into the live trees. The current contract encodes: durable.* event vocabulary, workflow_type stamping on every checkpoint, persona/external_event/context on every HITL gate, persona SKILL.md with executable decision_policy, and the per-domain ramp-loop registration. Every generated domain inherits the contract by construction. Sandbox-only; never touches real trees directly. Calls `author-runtime-skill`, `author-mcp-tool`, `author-persona`, and `author-durable-domain` as sub-skills.
Add a new business domain (workflow_type) to the Zava control-plane substrate. Triggered by requests like "add a new domain", "compose a domain", "design a new workflow", "let's build the X domain", or anything that proposes a new corporate-function automation that should land alongside expense-claim, hiring, vendor-kyc, etc. End-to-end recipe: brief → compose-domain sandbox → graduate.sh → validate active pack → VERTICAL-PROOF.md.
SOC 직업 분류 기준
SKILL.md 표시 중
| name | proactive-customer-care |
| description | Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed. |
| allowed-tools | ["travel_operations_check_booking_status","travel_operations_issue_care_action"] |
Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed.
sensor:material_itinerary_changeprotect_disrupted_customerissue_customer_care_actioncustomer_notified_and_supportedcustomer_care_leadProactiveCustomerCareOrchestratordetect_change (deterministic)assess_care (agent)issue_action (deterministic)travel_operations_check_booking_statustravel_operations_issue_care_action