| name | customer-feedback-report |
| description | Generate premium customer feedback reports from reviews, support tickets, surveys, call notes, or raw feedback with clusters, sentiment, root causes, roadmap recommendations, evidence, and manifest metadata. |
Customer Feedback Report
Generate a structured customer feedback insight package from reviews, support tickets, survey responses, interview notes, sales call notes, or mixed raw feedback.
Requirements
- Authenticate with
skills auth login.
- This premium skill runs through the hosted Skills runtime; local installs expose only metadata and instructions.
Usage
skills run customer-feedback-report --feedback "Users love onboarding but struggle with invoices and integrations" --product "Skills.md"
skills run customer-feedback-report ./feedback.txt --product "Acme CRM" --channel tickets --format product
Options
| Option | Description | Default |
|---|
--feedback <text> | Raw feedback text. Positional text also works. | required unless --source is used |
--source <path> | Read feedback text from a file. | none |
--product <text> | Product, service, or workflow name. | Product |
--segment <text> | Customer segment or audience. | All customers |
--channel <type> | reviews, tickets, calls, surveys, or mixed. | mixed |
--format <type> | product, support, or executive. | product |
--output <dir> | Output directory for direct local execution. Hosted runs use the run export directory. | run export dir |
Outputs
customer-feedback-report.md
customer-feedback-report.pdf
feedback-clusters.csv
roadmap-suggestions.md
sentiment-summary.json
evidence.json
manifest.json
After submitting a hosted run, poll with skills runs status <run-id> and download outputs with skills exports download <run-id>.