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Use Situation-Behavior-Impact to give clear, non-judgmental feedback by naming the context, observed behavior, and impact. Use when feedback risks becoming vague, personal, or hard to act on.
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
SOC 직업 분류 기준
Use concept maps to visualize relationships between entities in a concept, domain, or system. Use when the task involves understanding how parts connect, exposing knowledge gaps, or communicating system structure.
Use confidence determines speed vs quality to decide how much polish, validation, or speed a product decision needs. Use when confidence in problem importance or solution correctness affects delivery tradeoffs.
Use conflict resolution diagrams to resolve opposing demands by uncovering underlying needs and a shared goal. Use when a personal, team, product, or organizational conflict appears mutually exclusive.
Use connection circles to map cause-and-effect relationships and identify feedback loops in a system. Use when analyzing interacting variables, product dynamics, support load, customer behavior, or systemic side effects.
Use the Cynefin framework to classify situations as clear, complicated, complex, chaotic, or disordered and choose the right response. Use when deciding how to act under uncertainty or domain complexity.
Use a decision matrix to choose between options by scoring them against weighted criteria. Use when several options and multiple decision factors make an objective comparison useful.
| name | situation-behavior-impact |
| description | Use Situation-Behavior-Impact to give clear, non-judgmental feedback by naming the context, observed behavior, and impact. Use when feedback risks becoming vague, personal, or hard to act on. |
| license | MIT |
| metadata | {"author":"itzcull"} |
A manager giving feedback to a team member:
Situation: "In yesterday's product review meeting..." Behavior: "...you didn't share recent learnings about customer feature usage..." Impact: "...which made me worry if you've been talking to customers recently" Intent: "Why didn't you share anything this time?"
A worksheet is available in the Untools Worksheets bundle
"Use Situation-Behavior-Impact (SBI)" by Center for Creative Leadership
SBI and Situation-Behavior-Impact are trademarks of the Center for Creative Leadership.
