webflow-incident-runbook

name	webflow-incident-runbook
description	Execute Webflow incident response — triage by HTTP status (401/403/429/500), circuit breaker activation, cached fallback, Webflow status page checks, communication templates, and postmortem process. Trigger with phrases like "webflow incident", "webflow outage", "webflow down", "webflow on-call", "webflow emergency", "webflow broken".
allowed-tools	Read, Grep, Bash(curl:*), Bash(npm:*)
version	1.5.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","design","no-code","webflow"]
compatibility	Designed for Claude Code

Webflow Incident Runbook

Overview

Rapid incident response procedures for Webflow Data API v2 integration failures. Covers triage, immediate remediation by error type, graceful degradation, stakeholder communication, and postmortem.

Prerequisites

• Access to Webflow dashboard and status page
• Application logs and metrics access
• Communication channels (Slack, PagerDuty)
• Cached fallback data available

Severity Levels

Level	Definition	Response Time	Example
P1	Integration fully down	< 15 min	All API calls returning 401/500
P2	Degraded service	< 1 hour	High 429 rate, elevated latency
P3	Minor impact	< 4 hours	Webhook delays, form sync lag
P4	No user impact	Next business day	Monitoring gap, stale cache

Quick Triage (Run First)

#!/bin/bash
echo "=== Webflow Incident Triage ==="
echo "Time: $(date -u)"

# 1. Webflow platform status
echo ""
echo "--- Platform Status ---"
curl -s https://status.webflow.com/api/v2/status.json 2>/dev/null | \
  python3 -c "
import sys,json
d=json.load(sys.stdin)
print(f'Status: {d[\"status\"][\"description\"]}')
for c in d.get('components',[]):
  if c['status'] != 'operational':
    print(f'  DEGRADED: {c[\"name\"]} ({c[\"status\"]})')
" 2>/dev/null || echo "Cannot reach status page"

# 2. API connectivity
echo ""
echo "--- API Connectivity ---"
HTTP=$(curl -s -o /dev/null -w "%{http_code}" \
  -H "Authorization: Bearer " \
  https://api.webflow.com/v2/sites 2>/dev/null)
 


 
 
curl -sI -H  \
  https://api.webflow.com/v2/sites 2>/dev/null | \
  grep -i  ||  


 
 
HEALTH=$(curl -s https://your-app.com/api/health 2>/dev/null)
  | python3 -c  2>/dev/null ||