| name | sales-char |
| description | Char (formerly Hyprnote) platform help — open-source, bot-free, local-first AI meeting notepad with system audio capture, markdown output, plugin SDK, and optional cloud STT/LLM (GPL-3.0). Use when setting up Char on macOS for the first time, speaker identification not working in group meetings, configuring local-only transcription with Cactus or Ollama for full offline use, choosing between Char's cloud STT providers (Deepgram, AssemblyAI, Soniox, OpenAI, etc.), app not launching or bouncing on dock without opening, telemetry concerns with PostHog or Sentry in a local-first app, building a Char plugin or using the automation hooks system, comparing Char to Granola or Meetily or Fathom for privacy, or configuring the CLI for template management. Do NOT use for picking between note-takers generally (use /sales-note-taker) or reviewing a single call for coaching (use /sales-call-review). |
| argument-hint | [describe your Char question — setup, transcription, plugins, privacy, etc.] |
| license | MIT |
| version | 1.0.0 |
| tags | ["sales","note-taker","open-source","privacy","local-first","platform"] |
| github | https://github.com/fastrepl/char |
Char Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
-
What do you need help with?
- A) Installing Char or first-time setup on macOS
- B) Transcription provider selection (local Cactus vs 10 cloud STT providers)
- C) LLM configuration (OpenRouter, BYOK, Ollama/LM Studio for offline)
- D) Speaker identification not working in group meetings
- E) Building a plugin or using automation hooks
- F) CLI usage (template management, database operations)
- G) Comparing Char to other note-takers
- H) Privacy, telemetry, or GPL licensing questions
-
Which plan are you on?
- A) Free (on-device transcription, BYOK)
- B) Lite ($8/mo — cloud STT + LLM, speaker ID, integrations)
- C) Pro ($25/mo — advanced sharing, team features, selective sync)
- D) Team (custom)
- E) Not sure / evaluating
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|
| Comparing Char to other note-takers | /sales-note-taker {user's question} |
| Reviewing a specific call for coaching feedback | /sales-call-review {user's question} |
| Building a coaching program | /sales-coaching {user's question} |
| General tool integration patterns (Zapier, webhooks, iPaaS) | /sales-integration {user's question} |
When routing, provide the exact command.
Step 3 — Char platform reference
Read references/platform-guide.md for the full platform reference — modules, pricing, STT/LLM providers, plugin SDK, hooks, CLI, integrations.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
First-time setup priority: Download from char.com → grant macOS audio permissions → select audio devices → test a short recording → choose STT provider (Cactus for local, Deepgram/AssemblyAI for cloud) → configure LLM (Ollama for offline, OpenRouter for cloud).
