sales-gong

name	sales-gong
description	Gong platform help — Revenue AI OS with call recording, transcript analytics, Smart Trackers, coaching scorecards, deal boards, Gong Forecast, Gong Engage sequences, Gong Agents, REST API (3 req/sec, 10k/day), webhook automation rules with JWT signing, CRM sync (Salesforce/HubSpot/Dynamics), MCP support. Use when setting up Gong call recording or transcript analysis, Smart Trackers returning false positives or missing key moments, Gong API integration for transcript export or deal data, configuring webhook automation rules, Gong Forecast not matching pipeline reality, Gong Engage sequences slow or buggy, coaching scorecards not reflecting methodology, or CRM sync delays. Do NOT use for picking a note-taker (use /sales-note-taker) or building a coaching program (use /sales-coaching).
argument-hint	[describe your Gong question — e.g., 'Smart Trackers flagging too many false positives' or 'pipe transcripts to Snowflake via API']
license	MIT
version	1.0.0
tags	["sales","conversation-intelligence","revenue-intelligence","platform"]
github	https://github.com/gong-io

Gong Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

1. What do you need help with?

   • A) Call recording, transcription, or Smart Tracker setup
   • B) API integration (transcripts, calls, deals, users)
   • C) Webhook automation rules
   • D) Gong Forecast module
   • E) Gong Engage (sequences/sales engagement)
   • F) Coaching scorecards and deal boards
   • G) CRM sync (Salesforce, HubSpot, Dynamics)
   • H) Pricing, plan selection, or ROI justification
   • I) Other

2. What's your role?

   • A) RevOps / admin configuring Gong
   • B) Developer integrating Gong API
   • C) Sales manager using coaching features
   • D) Rep using Gong day-to-day
   • E) Evaluating Gong vs alternatives

3. Team size?

   • A) <20 reps (may be overkill for Gong)
   • B) 20-100 reps (Gong sweet spot)
   • C) 100+ reps (enterprise)

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

Step 2 — Route or answer directly

Problem domain	Route to
Picking a note-taker (Gong vs Fathom vs Fireflies vs Avoma)	/sales-note-taker {user's question}
Building a coaching program or training cadence	/sales-coaching {user's question}
Reviewing a specific sales call for coaching	/sales-call-review {user's question}
Revenue forecasting strategy (not Gong Forecast module)	/sales-forecast {user's question}
General CRM-to-tool integration patterns (Zapier, webhooks)	/sales-integration {user's question}
Deal health inspection or MEDDPICC assessment	/sales-deal-inspect {user's question}

Otherwise, answer directly below.

Step 3 — Gong platform reference

Read references/platform-guide.md for the full platform reference — modules, pricing, integrations, data model, workflows.