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사무 및 행정 지원직 · 직무 역량 및 필수 스킬 · SOC 43-2021

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▶O*NET의 대표 작업 3개

//Observe signal lights on switchboards, and dial or press buttons to make connections
//Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
//Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information

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