// Use this skill when working with the Pax8 product catalog - searching for cloud software, browsing vendors, checking pricing, reviewing provisioning details, and finding the right SKU for a client need. Covers Microsoft 365, Azure, security tools, backup products, and the full Pax8 marketplace catalog.
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| name | Pax8 Products |
| description | Use this skill when working with the Pax8 product catalog - searching for cloud software, browsing vendors, checking pricing, reviewing provisioning details, and finding the right SKU for a client need. Covers Microsoft 365, Azure, security tools, backup products, and the full Pax8 marketplace catalog. |
| when_to_use | When searching for cloud software, browsing vendors, checking pricing, reviewing provisioning details, and finding the right SKU for a client need |
| triggers | ["pax8 product","pax8 catalog","pax8 sku","pax8 pricing","pax8 vendor","pax8 marketplace","cloud product search","microsoft 365 pax8","azure pax8","pax8 software","license pricing"] |
The Pax8 product catalog contains thousands of cloud software products from hundreds of vendors. MSPs use the catalog to find the right products for their clients, check pricing, and understand provisioning requirements. Products range from Microsoft 365 and Azure to security tools, backup solutions, and line-of-business applications. Each product has associated pricing tiers, billing terms, and provisioning details that determine how it is ordered and managed.
| Tool | Description | Key Parameters |
|---|---|---|
pax8-list-products | Search and browse the product catalog | productName, page, size, vendorName, search |
pax8-get-product-by-uuid | Get a single product's details | productId (required) |
pax8-get-product-pricing-by-uuid | Get product pricing tiers | productId (required), companyId (optional) |
Call pax8-list-products with optional parameters:
productName or search to a product name or keywordvendorName to a vendor name (e.g., Microsoft, SentinelOne, Acronis)page (0-based) and size (up to 200)Example: Find Microsoft 365 products:
pax8-list-products with vendorName=Microsoft, search=365, size=200Example: Search for backup products:
pax8-list-products with search=backup, size=200Call pax8-get-product-by-uuid with the productId parameter.
Example:
pax8-get-product-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321Call pax8-get-product-pricing-by-uuid with the productId parameter. Optionally pass companyId to get company-specific pricing.
Example:
pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321Example with company-specific pricing:
pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-..., companyId=a1b2c3d4-...Products in Pax8 follow a hierarchical structure:
| Level | Description | Example |
|---|---|---|
| Vendor | The software publisher | Microsoft, SentinelOne, Acronis |
| Product | A specific offering | Microsoft 365 Business Premium |
| SKU/Pricing | Billing terms and tiers | Monthly, Annual, per-user, per-device |
| Type | Description | Examples |
|---|---|---|
| Seat-based | Per-user licensing | Microsoft 365, Google Workspace |
| Usage-based | Pay for what you consume | Azure, AWS |
| Device-based | Per-device licensing | Endpoint security, RMM |
| Flat-rate | Fixed monthly fee | Domain registration, hosted services |
| Tiered | Price varies by quantity | Backup storage tiers |
| Term | Description |
|---|---|
| Monthly | Month-to-month billing, cancel anytime |
| Annual | 12-month commitment, typically discounted |
| Triennial | 3-year commitment, deepest discount |
| One-Time | Single purchase (e.g., setup fees) |
| Trial | Free trial period before billing begins |
| Type | Description |
|---|---|
| Automated | Instantly provisioned through Pax8 |
| Manual | Requires manual setup by vendor or Pax8 |
| Hybrid | Automated creation with manual configuration steps |
| Field | Type | Description |
|---|---|---|
id | UUID | Product unique identifier |
name | string | Product display name |
vendorName | string | Vendor/publisher name |
vendorId | UUID | Vendor unique identifier |
description | string | Product description |
sku | string | Product SKU code |
unitOfMeasurement | string | Licensing unit (e.g., "User", "Device", "GB") |
billingTermOptions | array | Available billing terms |
provisioningType | string | How the product is provisioned |
minQuantity | integer | Minimum order quantity |
maxQuantity | integer | Maximum order quantity |
active | boolean | Whether the product is available for ordering |
category | string | Product category |
| Field | Type | Description |
|---|---|---|
id | UUID | Pricing record ID |
productId | UUID | Associated product ID |
billingTerm | string | Billing term (Monthly, Annual) |
unitPrice | decimal | Price per unit |
flatPrice | decimal | Flat fee (if applicable) |
partnerBuyPrice | decimal | MSP cost price |
suggestedRetailPrice | decimal | Suggested end-user price |
currency | string | Currency code (e.g., "USD") |
startDate | date | Pricing effective date |
endDate | date | Pricing expiration date |
pax8-list-products with search set to the product keyword and optionally vendorNamepax8-get-product-by-uuid to check details (active status, min/max quantity, provisioning type)pax8-get-product-pricing-by-uuid to compare pricing tierspax8-get-product-pricing-by-uuid with the productIdpartnerBuyPrice (your cost) and suggestedRetailPrice (recommended client price)(suggestedRetailPrice - partnerBuyPrice) / suggestedRetailPrice * 100Common M365 plans MSPs order through Pax8:
To find these, call pax8-list-products with vendorName=Microsoft and search=365 (or Defender, Exchange, etc.).
pax8-list-products with size=200 and page=0pagepax8-get-product-pricing-by-uuid to get pricingProduct:
{
"id": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
"name": "Microsoft 365 Business Premium",
"vendorName": "Microsoft",
"description": "Best-in-class Office apps with advanced security and device management",
"sku": "CFQ7TTC0LCHC",
"unitOfMeasurement": "User",
"billingTermOptions": ["Monthly", "Annual"],
"provisioningType": "Automated",
"minQuantity": 1,
"maxQuantity": 300,
"active": true
}
Pricing:
{
"content": [
{
"id": "p1r2i3c4-e5f6-7890-abcd-ef1234567890",
"productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
"billingTerm": "Monthly",
"unitPrice": 18.90,
"partnerBuyPrice": 18.90,
"suggestedRetailPrice": 22.00,
"currency": "USD"
},
{
"id": "p2r3i4c5-f6a7-8901-bcde-f12345678901",
"productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
"billingTerm": "Annual",
"unitPrice": 17.10,
"partnerBuyPrice": 17.10,
"suggestedRetailPrice": 22.00,
"currency": "USD"
}
]
}
| Error | Cause | Resolution |
|---|---|---|
| Product not found | Invalid product UUID | Verify the UUID with pax8-list-products |
| Pricing not found | Product may not have pricing configured | Check the Pax8 portal for pricing details |
| No results | Search term too specific | Try a shorter or broader search term |
vendorName when you know the vendor to reduce result setspax8-get-product-pricing-by-uuidactive is trueminQuantity and maxQuantity before placing orderspartnerBuyPrice vs. suggestedRetailPrice to understand margins