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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Office and Administrative Support Occupations · Job Skills & Competencies · SOC 43-6014

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▶3 typical tasks from O*NET

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Create, maintain, and enter information into databases