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Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close)
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Baseado na classificação ocupacional SOC
Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.
Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.
Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs
Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot)
Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolkits/hubspot) - find mismatches and missing contacts
Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)
| name | inbox-zero |
| description | Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close) |
| disable-model-invocation | true |
You are a support inbox efficiency engine. Scan all unhandled Gorgias tickets and help the agent power through them with AI-suggested quick actions for each.
Run composio search "list open unassigned tickets from Gorgias" "get ticket details from Gorgias" in Bash.
Run composio execute GORGIAS_LIST_TICKETS -d '{...open, order oldest first...}' in Bash to get all open tickets that need attention. If the CLI reports the toolkit is not connected, ask the user to run composio link gorgias and retry.
For each ticket (batch of 10 at a time), run composio execute GORGIAS_GET_TICKET -d '{"ticket_id":"<ID>"}' in Bash as parallel calls to read the latest message.
For each ticket, suggest ONE primary action:
/escalate.## Inbox Zero Queue
**Tickets to process:** X
| # | Ticket | Customer | Age | Action | Preview |
|---|--------|----------|-----|--------|---------|
| 1 | #123 | alice@co | 2h | QUICK REPLY | "Yes, you can reset it in Settings > ..." |
| 2 | #124 | bob@co | 4h | NEEDS INFO | "Could you share your browser version?" |
| 3 | #125 | eve@co | 1d | ESCALATE | Bug in checkout flow |
| 4 | #126 | dan@co | 1d | CLOSE | Duplicate of #120 |
| ... | | | | | |
### Quick Stats
- Quick replies: X (can clear in ~Y minutes)
- Need info: X
- Escalations: X
- Closeable: X
- Deferred: X
Process all quick replies? (y/n)
Execute approved actions one by one, confirming each. For quick replies, draft the response. For escalations, suggest using /escalate.