adobe-advanced-troubleshooting

name	adobe-advanced-troubleshooting
description	Apply advanced debugging techniques for Adobe API issues: IMS token introspection, Firefly job failure analysis, PDF Services error codes, and network-layer diagnostics for Adobe endpoints. Trigger with phrases like "adobe hard bug", "adobe mystery error", "adobe impossible to debug", "difficult adobe issue", "adobe deep debug".
allowed-tools	Read, Grep, Bash(kubectl:*), Bash(curl:*), Bash(tcpdump:*)
version	1.6.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","design","adobe"]
compatibility	Designed for Claude Code

Adobe Advanced Troubleshooting

Overview

Deep debugging techniques for complex Adobe API issues that resist standard troubleshooting: IMS token problems, Firefly async job failures, PDF Services edge cases, and network-layer diagnostics.

Prerequisites

• Access to production logs and metrics
• curl with verbose mode for HTTP debugging
• Understanding of OAuth 2.0 token flows
• Network capture tools (tcpdump, openssl s_client)

Instructions

Technique 1: IMS Token Introspection

When auth issues occur, decode the access token to check claims:

# Adobe IMS tokens are JWTs — decode the payload (middle segment)
TOKEN=$(curl -s -X POST 'https://ims-na1.adobelogin.com/ims/token/v3' \
  -d "client_id=${ADOBE_CLIENT_ID}&client_secret=${ADOBE_CLIENT_SECRET}&grant_type=client_credentials&scope=${ADOBE_SCOPES}" | jq -r '.access_token')

# Decode JWT payload (base64url-decode the middle segment)
echo "$TOKEN" | cut -d. -f2 | tr '_-' '/+' | base64 -d 2>/dev/null | python3 -m json.tool

# Look for:
# - "exp": expiration timestamp (is it expired?)
# - "iss": should be "ims-na1.adobelogin.com"
# - "as": scopes granted (do they match what you requested?)
# - "client_id": verify it matches your ADOBE_CLIENT_ID

Technique 2: Verbose HTTP Request Tracing

# Full HTTP trace against Firefly API
curl -v -X POST 'https://firefly-api.adobe.io/v3/images/generate' \
  -H "Authorization: Bearer ${TOKEN}" \
  -H "x-api-key: ${ADOBE_CLIENT_ID}" \
  -H "Content-Type: application/json" \
  -d  2>&1 |  firefly-debug.log