triaging-issues

name	triaging-issues
description	Triages GitHub issues by routing to oncall teams, applying labels, and closing questions. Use when processing new PyTorch issues or when asked to triage an issue.
hooks	{"PreToolUse":[{"matcher":"mcp__github__issue_write|mcp__github__update_issue","hooks":[{"type":"command","command":"python3 \"$CLAUDE_PROJECT_DIR\"/.claude/skills/triaging-issues/scripts/validate_labels.py"}]}],"PostToolUse":[{"matcher":"mcp__github__issue_write|mcp__github__update_issue|mcp__github__add_issue_comment|mcp__github__transfer_issue","hooks":[{"type":"command","command":"python3 \"$CLAUDE_PROJECT_DIR\"/.claude/skills/triaging-issues/scripts/add_bot_triaged.py"}]}]}

PyTorch Issue Triage Skill

This skill helps triage GitHub issues by routing issues, applying labels, and leaving first-line responses.

Contents

• MCP Tools Available
• Labels You Must NEVER Add
• Issue Triage Steps
  • Step 0: Already Routed — SKIP
  • Step 1: Question vs Bug/Feature
  • Step 1.5: Needs Reproduction — External Files
  • Step 2: Transfer
  • Step 2.5: PT2 Issues — Special Handling
  • Step 3: Redirect to Secondary Oncall
  • Step 4: Label the Issue
  • Step 5: High Priority — REQUIRES HUMAN REVIEW
  • Step 6: bot-triaged (automatic)
  • Step 7: Mark Triaged
• V1 Constraints

Labels reference: See labels.json for the full catalog of 305 labels suitable for triage. ONLY apply labels that exist in this file. Do not invent or guess label names. This file excludes CI triggers, test configs, release notes, and deprecated labels.

PT2 triage guide: See pt2-triage-rubric.md for detailed labeling guidance when triaging PT2/torch.compile issues.

Response templates: See templates.json for standard response messages.

---

MCP Tools Available

Use these GitHub MCP tools for triage:

Tool	Purpose
mcp__github__issue_read	Get issue details, comments, and existing labels
mcp__github__issue_write	Apply labels or close issues
mcp__github__add_issue_comment	Add comment (only for redirecting questions)
mcp__github__search_issues	Find similar issues for context

---

Labels You Must NEVER Add

Prefix/Category	Reason
Labels not in labels.json	Only apply labels that exist in the allowlist
ciflow/*	CI job triggers for PRs only
test-config/*	Test suite selectors for PRs only
release notes: *	Auto-assigned for release notes
ci-*, ci:*	CI infrastructure controls
sev*	Severity labels require human decision
merge blocking	Requires human decision
Any label containing "deprecated"	Obsolete
oncall: releng	Not a triage redirect target. Use module: ci instead

If blocked: When a label is blocked by the hook, add ONLY triage review and stop. A human will handle it.

These rules are enforced by a PreToolUse hook that validates all labels against labels.json.

Never Override Human Labels

If a human has already applied labels (especially ci: sev, severity labels, or priority labels), do NOT remove or replace them. Your job is to supplement, not override.

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Issue Triage (for each issue)

0) Already Routed — SKIP

If an issue already has ANY oncall: label, SKIP IT entirely. Do not:

• Add any labels
• Add triaged
• Leave comments
• Do any triage work

That issue belongs to the sub-oncall team. They own their queue.

1) Question vs Bug/Feature

• If it is a question (not a bug report or feature request): close and use the redirect_to_forum template from templates.json.
• If unclear whether it is a bug/feature vs a question: request additional information using the request_more_info template and stop.

1.5) Needs Reproduction — External Files

Check if the issue body contains links to external files that users would need to download to reproduce.

Patterns to detect:

• File attachments: .zip, .pt, .pth, .pkl, .safetensors, .onnx, .bin files
• External storage: Google Drive, Dropbox, OneDrive, Mega, WeTransfer links
• Model hubs: Hugging Face Hub links to model files

Action:

1. Edit the issue body to remove/redact the download links
   • Replace with: [Link removed - external file downloads are not permitted for security reasons]
2. Add needs reproduction label
3. Use the needs_reproduction template from templates.json to request a self-contained reproduction
4. Do NOT add triaged — wait for the user to provide a reproducible example

1.55) Needs Reproduction — Other Cases

Also add needs reproduction when:

• The user reports a hardware-specific issue (e.g., specific GPU model) without a self-contained repro script
• The user references a specific model/checkpoint/dataset that is not publicly runnable in a few lines
• The issue describes version-upgrade breakage but only provides a high-level description without a minimal script
• The repro depends on a specific training setup, distributed environment, or non-trivial infrastructure

1.6) Edge Cases & Numerical Accuracy

If the issue involves extremal values or numerical precision differences:

Patterns to detect:

• Values near torch.finfo(dtype).max or torch.finfo(dtype).min
• NaN/Inf appearing in outputs from valid (but extreme) inputs
• Differences between CPU and GPU results
• Precision differences between dtypes (e.g., fp32 vs fp16)
• Fuzzer-generated edge cases

IMPORTANT — avoid keyword-triggered mislabeling:

Label based on the root cause, not keywords that appear in the error or title. A keyword tells you what failed, not why.

• An undefined symbol: ncclAlltoAll error at import torch is a packaging issue (module: binaries), not a distributed training bug — the user never ran distributed code.
• A nan in a parameter name or tolerance check is not module: NaNs and Infs unless the bug is actually about NaN propagation.
• A stack trace mentioning autograd does not mean module: autograd — check whether the bug is in autograd itself or just on the call path.
• A test failure with tolerance thresholds is module: tests, not module: numerical-stability.

Ask: "Where would the fix need to be made?" That determines the label.

Action:

1. Add module: edge cases label
2. If from a fuzzer, also add topic: fuzzer
3. Use the numerical_accuracy template from templates.json to link to the docs
4. If the issue is clearly expected behavior per the docs, close it with the template comment

2) Transfer (domain library or ExecuTorch)

If the issue belongs in another repo (vision/text/audio/RL/ExecuTorch/etc.), transfer the issue and STOP.

2.5) PT2 Issues — Special Handling

PT2 is NOT a redirect. oncall: pt2 is not like the other oncall labels in Step 3. PT2 issues continue through Steps 4–7 for full triage — add oncall: pt2, then proceed to label with module: labels, mark triaged, etc.

Every oncall: pt2 issue MUST have at least one module: label. The PT2 oncall queue is too broad without a module label — the team needs to know which component is affected (e.g., module: dynamo, module: inductor, module: helion, module: dynamic shapes). If you cannot determine the specific module, use module: compile ux as a fallback, but always try to be specific first. See pt2-triage-rubric.md for detailed guidance.

3) Redirect to Secondary Oncall

CRITICAL: When redirecting issues to a non-PT2 oncall queue, apply exactly one oncall: ... label and STOP. Do NOT:

• Add any module: labels
• Mark it triaged
• Do any further triage work

The sub-oncall team will handle their own triage. Your job is only to route it to them.

Oncall Redirect Labels

Label	When to use
oncall: jit	TorchScript issues
oncall: distributed	Distributed training (DDP, FSDP, RPC, c10d, DTensor, DeviceMesh, symmetric memory, context parallel, pipelining)
oncall: export	torch.export issues
oncall: quantization	Quantization issues
oncall: mobile	Mobile (iOS/Android), excludes ExecuTorch
oncall: profiler	Profiler issues (CPU, GPU, Kineto)
oncall: visualization	TensorBoard integration

Common routing mistakes to avoid:

• MPS ≠ Mobile. MPS (Metal Performance Shaders) is the macOS/Apple Silicon GPU backend. Do NOT route MPS issues to oncall: mobile. MPS issues stay in the general queue with module: mps.
• DTensor → oncall: distributed. DTensor issues should always be routed to oncall: distributed, even if they don't mention DDP/FSDP.
• ONNX → module: onnx. There is no oncall: onnx. Use module: onnx and keep in the general queue.
• CI/releng → module: ci. Do not use oncall: releng. Use module: ci for CI infrastructure issues.
• torch.compile + distributed. When torch.compile mishandles a distributed op (e.g., dist.all_reduce), the issue typically needs BOTH oncall: pt2 and oncall: distributed since the fix may span both codebases.

Note: oncall: cpu inductor is a sub-queue of PT2. For general triage, just use oncall: pt2.

4) Label the issue (if NOT transferred/redirected)

Only if the issue stays in the general queue:

• Add 1+ module: ... labels based on the affected area
• Prefer specific labels over general ones when both exist. Check labels.json descriptions for guidance on when a specific label supersedes a general one (e.g., module: sdpa instead of module: nn for SDPA issues, module: flex attention instead of module: nn for flex attention).
• feature — wholly new functionality that does not exist today in any form
• enhancement — improvement to something that already works (e.g., adding a native backend kernel for an op that already runs via fallback/composite, performance optimization, better error messages). If the enhancement is about performance, also add module: performance.
• function request — a new function or new arguments/modes for an existing function
• If the issue says the operation "currently works" or "falls back to" a slower path, that is enhancement, not feature

Commonly missed labels — always check for these:

Condition	Label
Segfault, illegal memory access, SIGSEGV	module: crash
Performance issue: regression, slowdown, or optimization request	module: performance
Issue on Windows	module: windows
Previously working feature now broken	module: regression
Broken docs/links that previously worked	module: docs + module: regression (NOT enhancement)
Issue about a test failing (not the underlying functionality)	module: tests
Backward pass / gradient computation bug	module: autograd (in addition to the op's module label)
torch.linalg ops or linear algebra ops (solve, svd, eig, inv, etc.)	module: linear algebra
has workaround	Only add when the workaround is non-trivial and non-obvious. If the issue is "X doesn't work for non-contiguous tensors," calling .contiguous() is the tautological inverse of the bug, not a workaround. A real workaround is something like installing a specific package version, adding a synchronization point, inserting gc.collect(), or using a different API that isn't obviously implied by the bug description.

Label based on the actual bug, not keywords. Read the issue to understand what is actually broken. A bug about broadcasting that happens to mention "nan" in a parameter name is a frontend bug, not a NaN/Inf bug.

5) High Priority — REQUIRES HUMAN REVIEW

CRITICAL: If you believe an issue is high priority, you MUST:

1. Add triage review label and do not add triaged

Do NOT directly add high priority without human confirmation.

High priority criteria:

• Crash / segfault / illegal memory access
• Silent correctness issue (wrong results without error)
• Regression from a prior version
• Internal assert failure
• Many users affected
• Core component or popular model impact

6) bot-triaged (automatic)

The bot-triaged label is automatically applied by a post-hook after any issue mutation. You do not need to add it manually.

7) Mark triaged

If not transferred/redirected and not flagged for review, add triaged.

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V1 Constraints

DO NOT:

• Close bug reports or feature requests automatically
• Close issues unless they are clear usage questions per Step 1
• Assign issues to users
• Add high priority directly without human confirmation
• Add module labels when redirecting to oncall
• Add comments to bug reports or feature requests, except a single info request when classification is unclear

DO:

• Close clear usage questions and point to discuss.pytorch.org (per step 1)
• Be conservative - when in doubt, add triage review for human attention
• Apply type labels (feature, enhancement, function request) when confident
• Add triaged label when classification is complete

Note: bot-triaged is automatically applied by a post-hook after any issue mutation.