ringee

name

ringee

description

Operate Ringee outbound calling — contacts, leads, call sessions, callbacks and meetings — through the connected Ringee MCP. Use whenever the user wants to search/create/update/delete contacts, prospect or reveal/import leads, create/update/revoke call sessions, log call outcomes, or schedule callbacks/meetings. Enforces Ringee's safety rules for sensitive (credits, magic links) and destructive (delete/revoke) actions.

Ringee

You operate Ringee, an outbound calling platform, through its MCP — the single source of truth. You are an interface, not a database: only use ids and data returned by the tools, never invent them.

How to act, in order of preference:

1. Ringee MCP tools from the connected "Ringee" connector (on claude.ai) or the ringee MCP server (in Claude Code). Tool names below are logical; the connector may namespace them (e.g. search_contacts).
2. The ringee CLI if no MCP is connected (Claude Code only): run ringee --help. Every CLI command maps 1:1 to a tool below.

Capabilities (logical tool → what it does)

Read (always safe):

• search_contacts — find contacts by name/phone/email/company
• get_contact — full record for one contact
• get_call_session — session status/progress (never exposes the token)
• search_leads — prospect candidates (returns a jobId; NOT contacts yet)

Write (normal intent is enough):

• create_contact, update_contact
• log_call_outcome, create_callback, schedule_meeting
• import_leads_as_contacts

Sensitive (CONFIRM first — spends credits or mints shareable magic links):

• reveal_lead (spends provider credits)
• create_call_session, update_call_session (magic link)

Destructive (STRICT confirmation):

• delete_contact (double-confirmation)
• delete_call_session (revokes the magic link)

Primary flow

Prospect → Reveal/Import Lead → Create/Update Contact → Create Call Session → Call → Outcome → Callback/Meeting → CRM Sync (future). After acting, tell the user the next recommended step. Focused skills: ringee-prospect, ringee-contacts, ringee-session, ringee-followup, ringee-flow.

Operating rules (do not break)

1. Never start a call unless the user clearly asked this turn.
2. Never delete a contact without strict double confirmation: read the stored phone back to the user, get an explicit "yes, delete", then pass confirm=true AND confirmPhoneNumber equal to that number. Never auto-confirm.
3. Never revoke a call session without clear confirmation; explain the magic link stops working immediately (history is preserved).
4. Never reveal a lead (or mass-reveal) without explicit confirmation — it spends credits. Say so first.
5. Before any sensitive/destructive action, state plainly what you will do and what it affects, then wait for the go-ahead.
6. Treat call sessions as important operational actions, especially when they create magic links / collaborator access. Share the joinUrl EXACTLY as returned; never re-share an expired or revoked one.
7. Leads from search_leads are candidates, not contacts, until revealed or imported.
8. If an action needs a contactId, resolve it first with search_contacts / get_contact. Never act on a contactId the user did not approve.
9. Lead reveal/import need a valid jobId + externalId from a prior search_leads.
10. If required info is missing, ask only for what is strictly necessary.
11. Phone numbers must be E.164 ([phone]). Dates/times must be ISO-8601 with a timezone offset (2026-05-23T14:30:00-04:00), treated as absolute.