| name | email-template-generator-skill |
| description | Generate professional email templates for various business scenarios including sales outreach, customer support, internal communications, follow-ups, and apologies. Creates personalized, tone-appropriate templates with subject lines and formatting. Use when users need to write business emails, cold outreach, or professional communications. |
Email Template Generator
Generate professional, tone-appropriate email templates for any business scenario including sales outreach, customer support, follow-ups, apologies, meeting requests, and internal communications. Produces 3 length variations (short/standard/detailed) with subject lines, personalization tokens, A/B test suggestions, and timing recommendations.
<quick_start>
Trigger: "Write a cold email for [scenario]" or "Create a [type] email template"
Input: Email type, recipient/audience, purpose, desired tone, specific details to include
Output: 3 template variations (short, standard, detailed) with subject lines, personalization tokens, and optimization tips
</quick_start>
<success_criteria>
Instructions
When a user requests an email template or needs help writing business emails:
Stage S — Suppression Gate
If generating templates for a BDR prospect list, check each contact before templating:
- EXCLUDE if
bdr_suppression_until IS SET AND bdr_suppression_until > TODAY
- INCLUDE if
bdr_suppression_until IS NOT SET (never suppressed)
- INCLUDE if
bdr_suppression_until < TODAY (cooling period expired)
HubSpot filter: propertyName: "bdr_suppression_until", operator: "NOT_HAS_PROPERTY" OR operator: "LT", value: TODAY_ISO
Reference: lead-suppression-spec (bdr_suppressed, bdr_suppression_reason, bdr_suppression_until)
-
Identify Email Type:
- Sales/Cold outreach
- Customer support response
- Follow-up email
- Apology/service recovery
- Internal team communication
- Meeting request
- Thank you note
- Rejection/decline
-
Gather Context:
- What is the purpose of this email?
- Who is the recipient (role, relationship)?
- What action do you want them to take?
- What tone is appropriate (formal, casual, friendly, apologetic)?
- Any specific details or information to include?
-
Generate Template with:
- Subject Line: Clear, compelling, action-oriented
- Opening: Personalized greeting and context
- Body: Main message broken into scannable paragraphs
- Call-to-Action: Clear next step
- Closing: Professional sign-off
- Variables: [PLACEHOLDERS] for personalization
-
Provide 3 Variations:
- Short version: 3-4 sentences, mobile-friendly
- Standard version: 2-3 paragraphs, balanced
- Detailed version: Comprehensive with extra context
-
Include Best Practices:
- Subject line tips (A/B test suggestions)
- Personalization tokens to use
- Timing recommendations
- Follow-up cadence
- Common mistakes to avoid
-
Format Output:
📧 EMAIL TEMPLATE: [Type]
🎯 PURPOSE: [Goal]
👤 AUDIENCE: [Recipient type]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
VERSION 1: SHORT (Mobile-Friendly)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Subject: [Subject line]
[Email content]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
VERSION 2: STANDARD (Recommended)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Subject: [Subject line]
[Email content]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
VERSION 3: DETAILED (Comprehensive)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Subject: [Subject line]
[Email content]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
💡 OPTIMIZATION TIPS
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
✅ Subject Line:
• [Tip 1]
• [Tip 2]
✅ Personalization:
• [Token 1]
• [Token 2]
✅ Timing:
• Best send time: [Time]
• Follow-up: [Cadence]
✅ A/B Testing:
• Test subject lines: [Option A] vs [Option B]
⚠️ Common Mistakes:
• [Mistake 1]
• [Mistake 2]
-
Special Scenarios:
- Cold outreach: Focus on value proposition, social proof
- Apology emails: Acknowledge issue, take responsibility, offer solution
- Follow-ups: Reference previous conversation, add new value
- Sales: Problem → Solution → Proof → CTA structure
Example Triggers
- "Write a cold email for B2B SaaS sales"
- "Generate a customer apology email template"
- "Create a meeting request email"
- "Help me write a follow-up email after a sales call"
- "Professional email to decline a proposal"
Output Quality
Ensure all templates:
- Have clear, actionable subject lines
- Use conversational but professional tone
- Include specific personalization opportunities
- Have one clear call-to-action
- Are mobile-friendly (short paragraphs, scannable)
- Follow email best practices (under 200 words for cold outreach)
- Avoid spam trigger words
- Include unsubscribe for cold outreach
Generate effective, conversion-optimized email templates that users can immediately customize and send.
Emit Outcome Sidecar
As the final step, write to ~/.claude/skill-analytics/last-outcome-email-template-generator.json:
{"ts":"[UTC ISO8601]","skill":"email-template-generator","version":"1.0.0","variant":"default",
"status":"[success|partial|error]","runtime_ms":[estimated ms from start],
"metrics":{"templates_generated":[n],"email_types":[n],"personalization_tokens":[n]},
"error":null,"session_id":"[YYYY-MM-DD]"}
Use status "partial" if some stages failed but results were produced. Use "error" only if no output was generated.