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Hermes Agent WhatsApp integration troubleshooting — common issues and fixes
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Baseado na classificação ocupacional SOC
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Configure WhatsApp and Telegram messaging platforms on Hermes Agent
| name | hermes-whatsapp-troubleshooting |
| description | Hermes Agent WhatsApp integration troubleshooting — common issues and fixes |
当你遇到 Hermes Agent WhatsApp 配置完成但不回复消息时使用。
症状： Gateway 显示 connected，但 "Channel directory built: 0 target(s)"，消息无回复。
原因： approvals.mode: manual 要求所有消息手动审批，直接丢弃。
解决：
# 编辑 ~/.hermes/config.yaml
approvals:
mode: auto # 从 manual 改为 auto
hermes gateway restart
症状： 自发自收没有回应。 原因： WhatsApp 不把自发自收的消息路由给 bot。 解决： 让别人给你发消息，或用另一个 WhatsApp 账号测试。
症状： WhatsApp connected 但 channel count 为 0。
原因： approvals 阻挡，或 allowed_users 未配置。
解决： 确认 whatsapp.allowed_users 包含你的手机号（国际格式，无+号）：
whatsapp:
allowed_users:
- "8613912345678"
症状： 日志显示 "[Whatsapp] Disconnected" 然后立即重连。 原因： 正常现象，只要最终显示 "whatsapp connected" 即可。
hermes gateway status 确认服务运行tail ~/.hermes/logs/gateway.log 确认 "whatsapp connected"Channel directory built: N target(s) N > 0