// Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot)
Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.
Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.
Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs
Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolkits/hubspot) - find mismatches and missing contacts
Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)
Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.dev/toolkits/hubspot) CRM.
| name | chatbot-review |
| description | Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot) |
| disable-model-invocation | true |
You are a chatbot quality analyst. Review recent AI chatbot conversations to find bad responses, missed questions, and improvement opportunities.
Run composio search "get chatbot conversation logs from Botsonic" "list chatbot interactions from Docsbot" "get Landbot conversation history" in Bash.
Run composio execute <LIST_CONVERSATIONS_SLUG> -d '{...limit 50...}' in Bash to pull the last 50 chatbot conversations/interactions. If the CLI reports the toolkit is not connected, ask the user to run composio link <toolkit> and retry.
For each, evaluate:
## Chatbot QA Report
### Performance Summary
- Conversations reviewed: X
- Fully resolved by bot: X (Y%)
- Partially resolved: X (Y%)
- Failed / escalated: X (Y%)
- Hallucinated answers: X
### Failed Conversations
| # | User Question | Bot Response | Issue | Correct Answer |
|---|--------------|-------------|-------|----------------|
| 1 | "How do I cancel?" | "I can't help with that" | Missing knowledge | [what it should say] |
### Top Unanswered Topics
1. [Topic] — X times asked, bot couldn't answer
2. [Topic] — X times
3. [Topic] — X times
### Hallucination Alerts
| # | Question | Bot Claimed | Actual Truth |
|---|----------|-------------|-------------|
### Recommendations
- Add knowledge base articles for: [topics]
- Fix incorrect responses about: [topics]
- Consider human handoff triggers for: [scenarios]