| name | pm-mission-vision-tenets |
| description | Use when auditing, drafting, or refining Mission, Vision, and Tenets/Values statements. Applies Lencioni's four-type framework to classify existing tenets, enforces the label + 1-3 sentence best practice format, tests coherence across Mission→Vision→Tenets, and runs the "would you fire someone for this?" test. Invoke for leadership offsites, values workshops, or any tenet rewrite session. |
Mission, Vision & Tenets
Guides auditing and writing Mission, Vision, and Tenets using frameworks from Collins, Lencioni, and validated tech company practice (Amazon, Stripe, Netflix).
Definitions
| Artifact | Question it answers | Lifetime |
|---|
| Mission | Why does this org exist? | Timeless — changes only if fundamental purpose changes |
| Vision (BHAG) | Where are we going? | Finite — you know when you've achieved it |
| Tenets | How do people behave when mission is at stake? | Semi-stable — can evolve as org learns |
Workflow
Step 1: Classify Before You Write (Lencioni)
Run every existing or candidate tenet through the four-type test before touching language:
- Core — genuinely held, you'd fire someone for violating this, you were already living it before writing it down
- Aspirational — what you wish you were; belongs in strategy/OKRs, not on a values list
- Permission-to-Play — ethical minimum any decent company has (honesty, respect); don't list as distinctive
- Accidental — emerged from founding team personality; may or may not be worth keeping
Fire test: "Would you fire someone for violating this, even if their results were excellent?" If no → not core.
Symmetry test: "Would any legitimate company choose the opposite?" If no → baseline decency, not a distinctive value.
Only Core values belong on the final list.
Step 2: Draft to Format
Best practice format (Amazon/Stripe validated):
- Label: 3-5 words — must work as conversational shorthand in meetings
- Behavior sentence: what someone who holds this value does, active voice
- Tradeoff sentence: the uncomfortable implication, or what violation looks like
- Optional: negative framing ("they never say X") — specificity of discomfort signals real conviction
Rule: 1-3 sentences. If you can't write it in 3 sentences, the team hasn't resolved it. Compression is a diagnostic.
Tone:
- Active voice ("Leaders do X" not "We believe in X")
- Specific over general ("aspire to be the world's fastest" not "we value speed")
- Include the tradeoff — good tenets make a real choice visible
Step 3: Test Coherence
For each tenet: "Is this derivable from our Mission?"
If you removed all tenets and tried to reconstruct them from the Mission alone, would you get something close? If not — either generic (any company could claim it) or misplaced (belongs in process/strategy).
Read the full sequence aloud: Mission → Vision → Tenet 1 → Tenet 2 → ... Does it tell a coherent story?
Collins test: "Could a visitor drop in from another planet and infer the vision just by observing how people behave?"
Step 4: Check Count
- Sweet spot: 5-8 tenets
- High-credibility zone: 3-6
- Each label must be recallable in a decision moment without looking it up
- If the full text must be read to apply the value, it hasn't been internalized
Common Failure Modes
- ❌ One-word platitudes: "Integrity." "Innovation." "Excellence." — Lencioni explicitly names these
- ❌ Symmetric values: opposite would be repugnant = baseline decency, not distinctive value
- ❌ Lists where every item is positive and non-excludable
- ❌ Aspirational values listed as core (you aspire to be innovative but aren't yet)
- ❌ Too many: 10+ not recallable without prompting
- ❌ Too long: beyond 3 sentences loses the snap that makes tenets invokable in real decisions
Offsite Process
Before drafting:
- Each leader writes independently: "3-5 things I'd never compromise on, even at competitive cost" — compare lists; convergence without coordination = discovered core value
- Collins Mars Group: "If we were rebuilding the best of this org with 5-7 seats, who goes? What do they do?"
Time allocation (Collins):
- 70-80% identifying misalignments — policies/behaviors that contradict claimed values
- 10-20% language drafting
- Most offsites get this backwards
Full Framework Reference
For detailed company examples (Amazon LP format, Stripe principles, Netflix culture memo) and extended Collins/Lencioni source material, see: reference.md