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Generate templated responses for common legal inquiries with escalation detection. Use when drafting legal responses.
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| name | legal-canned-responses |
| description | Generate templated responses for common legal inquiries with escalation detection. Use when drafting legal responses. |
| license | MIT + Commons Clause |
| metadata | {"version":"1.0.0","author":"The Glass Room","category":"legal","domain":"legal-operations","updated":"2026-04-10T00:00:00.000Z","tags":["legal-responses","templates","escalation","legal-ops","intake"]} |
⚠️ EXPERIMENTAL — This skill is provided for educational and informational purposes only. It does NOT constitute legal advice. All responsibility for usage rests with the user. Consult qualified legal professionals before acting on any output.
Production-ready toolkit for generating templated responses to common legal inquiries with built-in escalation detection. Covers 7 response categories with multiple sub-types each, plus a universal and category-specific escalation trigger system. Designed for legal operations teams handling high volumes of recurring inquiries while ensuring critical matters are routed to counsel.
scripts/response_generator.py)Generate formatted legal responses from templates with variable substitution and escalation detection.
python scripts/response_generator.py \
--category dsr --sub-type acknowledgment \
--var requestor_name="Jane Doe" \
--var request_type="access" \
--var request_date="2026-04-10"
python scripts/response_generator.py \
--category nda --sub-type standard-form \
--var counterparty="Acme Corp" \
--var purpose="due diligence" --json
python scripts/response_generator.py \
--category discovery --sub-type initial-notice \
--var matter_name="Smith v. Corp" \
--var custodians="Engineering,Sales"
scripts/escalation_detector.py)Analyze inquiry text for escalation triggers and recommend routing.
python scripts/escalation_detector.py \
--text "We received a subpoena from the DOJ regarding our pricing practices"
python scripts/escalation_detector.py \
--text "A reporter from the Wall Street Journal is asking about our data practices" --json
python scripts/escalation_detector.py \
--category vendor \
--text "The vendor is threatening litigation over the contract dispute"
| Reference | Purpose |
|---|---|
references/response_templates.md | Complete templates for all 7 categories with sub-types |
references/escalation_triggers.md | Universal and category-specific escalation triggers |
| Category | Sub-Types | Description |
|---|---|---|
| Data Subject Requests (DSR) | acknowledgment, verification, fulfillment, denial, extension | GDPR/CCPA data subject right requests |
| Discovery/Litigation Holds | initial-notice, reminder, modification, release | Litigation hold management |
| Privacy Inquiries | cookies, data-sharing, children, transfers | General privacy questions |
| Vendor Legal Questions | contract-status, amendments, certifications, audit | Vendor/supplier legal matters |
| NDA Requests | standard-form, counterparty-markup, decline, renewal | Non-disclosure agreement lifecycle |
| Subpoena/Legal Process | acknowledgment, objection, extension, compliance | Legal process responses |
| Insurance Notifications | initial-claim, supplemental-info, reservation-of-rights | Insurance claim management |
| Sub-Type | Use When | Key Variables |
|---|---|---|
| acknowledgment | New DSR received | requestor_name, request_type, request_date |
| verification | Identity verification needed | requestor_name, verification_method |
| fulfillment | Request completed | requestor_name, request_type, data_description |
| denial | Request denied with reason | requestor_name, request_type, denial_reason |
| extension | Need more time | requestor_name, request_type, extension_reason, new_deadline |
| Sub-Type | Use When | Key Variables |
|---|---|---|
| initial-notice | New litigation hold issued | matter_name, custodians, data_types |
| reminder | Periodic hold reminder | matter_name, reminder_number |
| modification | Hold scope changed | matter_name, modification_description |
| release | Hold lifted | matter_name, release_date |
| # | Trigger | Why |
|---|---|---|
| 1 | Potential or active litigation | Legal exposure requires counsel assessment |
| 2 | Regulatory investigation or inquiry | Regulatory response requires strategic approach |
| 3 | Government or law enforcement contact | Constitutional and procedural rights at stake |
| 4 | Binding legal commitment requested | Cannot create legal obligations without counsel |
| 5 | Criminal liability exposure | Requires immediate counsel involvement |
| 6 | Media attention or press inquiry | Reputational risk requires coordinated response |
| 7 | Unprecedented or novel situation | No template exists; bespoke legal analysis needed |
| 8 | Multi-jurisdictional conflict | Cross-border legal complexity requires expert analysis |
| Problem | Cause | Solution |
|---|---|---|
| Missing variable in output | Required variable not provided | Check template requirements; provide all required --var parameters |
| Wrong template selected | Category/sub-type mismatch | Review category descriptions; ensure sub-type matches inquiry type |
| False positive escalation | Common words matching trigger patterns | Provide --category to use category-specific triggers; review matched triggers |
| False negative escalation | Inquiry text too vague | Add more context to inquiry text; run both universal and category-specific checks |
| Template too generic | Using default values | Replace all placeholder values with actual organization-specific details |
| Discovery hold sent to wrong custodians | Custodian list outdated | Verify custodian list against current employees and systems |
| Subpoena response not flagged | Missing category context | Always use --category subpoena for legal process; subpoena category always escalates |
| Response tone inappropriate | Wrong audience context | Select appropriate sub-type; customize tone per audience |
This skill covers:
This skill does NOT cover:
| Anti-Pattern | Why It Fails | Better Approach |
|---|---|---|
| Sending templated response without review | May miss context-specific nuances; legal risk | Always review generated response before sending |
| Ignoring escalation triggers | Critical matters mishandled; legal exposure | Run escalation detector on every inquiry; treat all triggers seriously |
| Using templates for novel situations | Templates assume standard scenarios; novel situations need bespoke analysis | Escalate novel situations to counsel; create new template after resolution |
| Hardcoding organization details in templates | Templates become non-portable; updates missed | Use variable substitution; maintain variables in configuration |
| Skipping identity verification for DSRs | GDPR/CCPA require verification before fulfillment | Always send verification sub-type before fulfillment |
scripts/response_generator.pyGenerate formatted legal responses with variable substitution.
usage: response_generator.py [-h] [--json]
--category {dsr,discovery,privacy,vendor,nda,subpoena,insurance}
--sub-type SUB_TYPE
[--var KEY=VALUE [KEY=VALUE ...]]
options:
-h, --help Show help message and exit
--json Output in JSON format
--category Response category
--sub-type Response sub-type within category
--var Variable substitution as KEY=VALUE pairs
scripts/escalation_detector.pyAnalyze inquiry text for escalation triggers.
usage: escalation_detector.py [-h] [--json]
--text TEXT
[--category {dsr,discovery,privacy,vendor,nda,subpoena,insurance}]
options:
-h, --help Show help message and exit
--json Output in JSON format
--text Inquiry text to analyze for escalation triggers
--category Optional category for category-specific trigger detection