| name | qv-devops-why-my-pr-not |
| description | Diagnose why CI checks are not running on a PR and/or why a PR cannot be merged, by cross-referencing the live PR state (via gh CLI) against the repo's labels, teams, CODEOWNERS, label-gate trust model, and tier-based approval rules. Read-only by default โ proposes labels / re-review comments / unblock actions in plan-then-apply mode. Use when a developer asks "why aren't my checks running", "why can't I merge", "what's blocking my PR", or invokes /qv-devops-why-my-pr-not with a PR URL. |
| disable-model-invocation | true |
devops-why-my-pr-not
Self-service triage for the two most common DevOps support questions:
- "Why aren't my CI checks running?" โ use the canonical CI label and gate docs below; they define which labels, trust rules, and fork restrictions control job execution.
- "Why can't I merge?" โ use the canonical approval, CODEOWNERS, and branch-protection docs below; they define the required approvals, tiers, and merge conditions.
The skill cross-references the live PR state (via gh) against the canonical repo docs that describe the rules:
The docs are the source of truth. The skill quotes them; it does not re-derive their rules.
When to use this skill
Use when:
- A developer asks "why aren't my checks running on PR #N?"
- A developer asks "why can't I merge PR #N?" / "what's blocking my PR?"
- A reviewer asks "what does this PR still need before I can merge it?"
- User invokes
/qv-devops-why-my-pr-not <PR URL>
Do NOT use when:
Inputs
- Required: PR URL or
<owner>/<repo>#<num> shorthand (defaults owner/repo to tetherto/qvac if only #<num> is given).
- Optional: focus hint โ
--ci, --merge, or --both (default --both).
If the PR identifier is missing, ask once. Nothing else to ask up-front.
Prerequisites
gh CLI installed and authenticated (gh auth status). The token needs repo scope to read PR metadata, checks, and reviews on tetherto/qvac.read:org is not required by the skill itself, but the label-gate action in CI needs it via PAT_TOKEN. If your diagnosis traces back to a label-gate 5xx / auth error, that's the cause โ see the rule mapping below.
The skill does not require a checked-out worktree. All inspection is via gh.
Safety rules
This skill follows the DevOps agentic-automation rule verbatim โ read-only default; mutations are plan-then-apply per call.
- Read-only with respect to the user's local working tree. No
git switch, git checkout, git reset, git restore, git stash, git pull, git merge, git rebase, git cherry-pick, git clean, gh pr checkout, or any write inside the user's working tree.
- Read-only with respect to the PR's GitHub state by default. No
gh pr edit, no gh api ... -X POST/PATCH/PUT/DELETE, no gh pr comment, no gh pr review without explicit user confirmation per call.
- Mutations are plan-then-apply. When the diagnosis suggests a fix that the user could perform (apply a label, post
/review, request re-review from a teammate, rebase to drop a merge conflict), print the exact gh command, wait for the user to type "yes" / "go" / "apply", then execute. A blanket "do everything" is not accepted โ confirm per command.
- Never apply
verified on the user's behalf. The verified gate is intentionally not self-service (per LABELS.md). The skill may suggest who to ask, never apply it.
Efficiency rules
Cap at 6 shell calls for a normal diagnosis. Cache fetched data once per invocation under /tmp/why-pr-<num>-<short-sha>.json so repeat queries within the same session do not re-hit GitHub.
| Call | Purpose |
|---|
| 1 | gh pr view <num> --json number,title,state,isDraft,labels,author,baseRefName,headRefName,headRefOid,headRepositoryOwner,headRepository,mergeable,mergeStateStatus,reviewDecision,reviews,statusCheckRollup,latestReviews |
| 2 | gh pr checks <num> --json name,state,conclusion,workflow,link (or gh api .../check-runs?head_sha=<sha> if gh pr checks is unavailable) |
| 3 | gh api repos/<owner>/<repo>/commits/<sha>/status (commit statuses for the Tier-based Approval Check non-check status) |
| 4 | gh api repos/<owner>/<repo>/branches/<base>/protection (only if the user explicitly opts into branch-protection inspection โ needs admin/maintain) |
| 5 | (reserved for plan-then-apply mutation, e.g. gh pr edit --add-label) |
| 6 | (verification re-read of gh pr view after a mutation) |
If a single call covers multiple needs (e.g. gh pr view --json already lists labels and reviews), do not re-fetch.
Workflow
1. Parse and validate the PR identifier
Accept any of:
https://github.com/tetherto/qvac/pull/12345tetherto/qvac#12345#12345 โ resolves to tetherto/qvac#12345- bare
12345 โ resolves to tetherto/qvac#12345
Extract <owner>, <repo>, <num>. Reject if any are missing. Print the resolved canonical URL.
2. Read the canonical docs (once per session, cached)
Before fetching the PR, ensure you've read these in this turn (or already have them in context):
These are short. Read them in full. Quote them in findings, do not paraphrase from memory โ the rules drift over time and the doc is authoritative.
For tier math, read approval-check-worker.yml only when a tier finding is actually triggered (saves tokens for the common case).
For pod ownership, read .github/teams/devops.json / .github/teams/sdk.json on demand when computing "who can apply verified" or "who is in your CODEOWNERS path."
3. Fetch live PR state
Single call:
gh pr view <num> -R <owner>/<repo> --json number,title,state,isDraft,labels,author,baseRefName,headRefName,headRefOid,headRepositoryOwner,headRepository,mergeable,mergeStateStatus,reviewDecision,reviews,statusCheckRollup,latestReviews,files
Cache the JSON to /tmp/why-pr-<num>-<short-sha>.json. Pull headRefOid for any subsequent commits/<sha>/... calls.
Then fetch checks (one call):
gh pr checks <num> -R <owner>/<repo> --json name,state,conclusion,workflow,link
If commit-status checks are needed (the Tier-based Approval Check is a commit status, not a check-run), one more call:
gh api "repos/<owner>/<repo>/commits/<headRefOid>/status"
4. Run the CI-not-running diagnosis (--ci / --both)
Walk down this checklist in order. Stop at the first match per dimension; print all matches across the checklist.
| # | Symptom (from PR JSON / checks JSON) | Diagnosis | Cite |
|---|
| C1 | PR isDraft == true AND a workflow has pull_request: types: [opened, synchronize, reopened] (default) | Draft PRs do not fire pull_request events for ready_for_review excluded triggers. Mark the PR as ready or push a new commit. | GitHub default pull_request event semantics |
| C2 | Workflow runs are present but jobs gated on needs.label-gate.outputs.authorised == 'true' are SKIPPED, AND verified label is missing | The label-gate denied because verified is not applied. Ask any active member of @tetherto/qvac-internal-dev / -merge / -release or @tetherto/qvac-collabora to apply it. | docs/ci/LABELS.md ยง verified, label-gate/README.md ยง Trust model |
| C3 | Same SKIPPED jobs, verified is present, but the latest synchronize event was a push by a non-trusted actor | label-gate strips verified on every synchronize from a non-trusted actor. A trusted actor must re-apply after reviewing the new commits. | LABELS.md ยง verified โ Behaviour on synchronize, label-gate/README.md ยง Strip policy |
| C4 | verified label was applied by a non-trusted actor (look at the labeled-event applier in the timeline) and was immediately stripped | label-gate strips on apply by non-trusted actor (avoids a misleading "verified" social signal). | LABELS.md ยง verified โ Behaviour on apply by non-trusted actor, label-gate/README.md ยง Strip policy |
| C5 | PR is from a fork (headRepositoryOwner.login != tetherto) AND only secret-bearing jobs are missing | pull_request from a fork gets a read-only GITHUB_TOKEN and no secrets. The verified-gated jobs intentionally won't run until a trusted actor verifies. | LABELS.md ยง verified |
| C6 | An expensive test/validation workflow is missing (e.g. pr-test-inference-addon-cpp*.yml, public-reusable-npm.yml, pr-models-validation-registry-server.yml, public-pr.yml) AND verified is absent | Ask a trusted actor to apply verified โ it is the single authorisation label across the repo, covering both secret-bearing jobs (via label-gate) and the heavy non-secret gates. The legacy verify label has been retired; do not recommend applying it. | LABELS.md ยง verified |
| C7 | pr-checks-sdk-pod.yml jobs are skipped AND PR touches packages/sdk/ from a fork AND safe-to-test is missing | SDK pod's check-running gate. Reviewer must apply safe-to-test after auditing the diff. | LABELS.md ยง safe-to-test |
| C8 | E2E suite did not run AND PR touches SDK AND neither test-e2e-smoke nor test-e2e-full is present | SDK E2E is opt-in via these labels. Apply the smoke variant for normal PR feedback. | LABELS.md ยง test-e2e-smoke / test-e2e-full |
| C9 | A workflow run is FAILED with label-gate exiting non-zero (red, not skipped) | Hard misconfiguration in label-gate โ usually missing PAT_TOKEN or read:org API failure. This is a DevOps issue, not a label issue. | label-gate/README.md ยง Exit policy |
| C10 | Required check is in IN_PROGRESS state with no failure; user is just impatient | Wait. Or surface the slowest job's link. | gh pr checks output |
For each match, print what the rule says (one short quote pulled from the cite) plus what the user should do (a single concrete action).
5. Run the merge-blocked diagnosis (--merge / --both)
Walk this checklist in order, same rule: stop at first match per dimension, print all matches.
| # | Symptom | Diagnosis | Cite |
|---|
| M1 | mergeable: "CONFLICTING" or mergeStateStatus: "DIRTY" | Merge conflicts with <baseRefName>. Rebase or merge base into branch. | gh pr view --json mergeable,mergeStateStatus |
| M2 | state: "CLOSED" or state: "MERGED" | PR is not open. Re-open it (if closed) or there's nothing to merge (if merged). | n/a |
| M3 | isDraft: true | Draft PRs cannot be merged. Mark ready for review. | n/a |
| M4 | reviewDecision: "REVIEW_REQUIRED" AND CODEOWNERS approval not present | The CODEOWNERS team(s) for the touched paths must approve. Identify the team via the file's owners line; suggest 1-2 names from the team JSON. | .github/CODEOWNERS, .github/teams/<pod>.json |
| M5 | reviewDecision: "CHANGES_REQUESTED" | A review requested changes. Resolve the requested changes and either re-request review or have the reviewer dismiss. | n/a |
| M6 | Tier-based Approval Check commit status is failure | Tier requirements unmet. Read the bot's last comment for the exact 1/2 TL / 0/1 Mgmt deficit. Map deficit to which team must approve. (The bot's check defaults the PR to tier1 unless the PR carries the tier2 label.) | LABELS.md ยง tier1, tier2, approval-check-worker.yml |
| M7 | A required check (per statusCheckRollup) is FAILED | The required check must pass. Link to the failed run; if it's flake, re-run; if it's a real failure, fix. | gh pr checks |
| M8 | A required check is missing entirely from statusCheckRollup | Either the gating workflow is skipping (loop back to the CI section, usually a label-gate problem) OR a required check name in branch protection no longer matches a real job (DevOps issue). | branch-protection ruleset |
| M9 | Base branch protection updated mid-PR (new required check added) | Push an empty commit (git commit --allow-empty) to re-trigger checks against the new ruleset. | n/a |
| M10 | All checks green, all approvals satisfied, mergeable: "MERGEABLE", mergeStateStatus: "CLEAN" | Nothing is blocking. Print "ready to merge" and the merge command the user can run themselves (do not run it). | n/a |
For tier-deficit diagnosis (M6), inline-quote the relevant block from approval-check-worker.yml:
- tier1:
1 Team Member + 1 (TL or Mgmt)
- tier2:
1 Team Member + 1 TL + 1 Mgmt
- bypass:
2+ Mgmt (any tier), or 2+ TL (tier1), or 2+ TL + 1+ Mgmt (tier2)
When suggesting reviewers, prefer named people from .github/teams/<pod>.json for the touched pod (DevOps for .github/** + scripts/**, SDK for the SDK pod paths). If the PR touches both, pick from both pods.
6. Render the report
Print one consolidated report. Two top-level sections (omit a section if the user asked for a single dimension).
PR: <owner>/<repo>#<num> โ <title>
Author: @<login> Base: <baseRefName> Head: <headRefName>@<short-sha>
State: <state> | Draft: <isDraft> | Mergeable: <mergeable>/<mergeStateStatus> | Review: <reviewDecision>
Labels: <comma-separated>
โโ CI: are checks running? โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
[<symbol>] <C#> <one-line summary>
Rule: <one-line quote from cited doc>
Action: <one concrete next step>
Cite: <relative link>
[<symbol>] <C#> ...
(or "โ All expected checks are running.")
โโ Merge: can it land? โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
[<symbol>] <M#> <one-line summary>
Rule: <one-line quote from cited doc>
Action: <one concrete next step>
Cite: <relative link>
[<symbol>] <M#> ...
(or "โ All merge requirements satisfied.")
โโ Suggested next actions โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
1. <concrete action> โ <user-friendly description>
2. ...
Use simple symbols: [!] for blocking, [~] for soft (e.g. waiting), [i] for informational, [โ] for satisfied. No emojis (per repo convention).
7. Plan-then-apply mutations (only if user opts in)
The skill MAY propose at most one mutation per finding. Each proposal prints the exact command and waits for explicit confirmation. Examples:
- Apply
safe-to-test (only after the user confirms they have audited the fork's diff):
gh pr edit <num> -R <owner>/<repo> --add-label safe-to-test
- Apply
tier2 (only when the touched paths warrant it โ usually security or infra):
gh pr edit <num> -R <owner>/<repo> --add-label tier2
- Re-trigger approval bot:
gh pr comment <num> -R <owner>/<repo> --body "/review"
- Request re-review from a specific approver:
gh api -X POST repos/<owner>/<repo>/pulls/<num>/requested_reviewers \
-f reviewers='["<login>"]'
- Mark draft PR as ready for review:
gh pr ready <num> -R <owner>/<repo>
Never propose applying verified on the user's own PR. The whole point of verified is third-party sign-off (per LABELS.md). If the user's PR is missing verified, the suggestion is "ask to apply it" โ not "I'll apply it for you."
After any mutation, re-run step 3 (single gh pr view) and re-render only the section(s) that changed. Print one verification line: Verified: <label X> now present | reviewers <Y, Z> requested | etc.
8. Stop conditions (fail-stop)
Stop and report (do not guess) when:
gh auth status reports unauthenticated โ tell the user to run gh auth login.- The PR JSON returns 404 โ wrong number / wrong repo / private repo.
- The skill needs to read branch protection but the user lacks permission (
HTTP 403) โ state the limitation; the merge-blocked diagnosis falls back to "what we can see from PR state alone".
- The diagnosis returns zero findings AND the user clearly believes something is broken โ say so; offer to dump the raw PR JSON for the user to inspect.
Quality checklist
Before printing the final report, verify:
References
