This skill should be used when the user asks to "run my feedback digest," "post a Wisdom summary to Slack," "generate a weekly feedback report," "create a customer intelligence digest," "send a feedback digest," "deliver a scheduled feedback report," "run the digest," "post this week's feedback," or any request involving pulling themed feedback from Wisdom and delivering it to a channel. Also triggers on "run /digest" or "execute the digest."
How to synthesize customer evidence from KG data into actionable narrative. Auto-invoked when producing evidence sections, selecting quotes, sizing problems, assessing impact, or writing insight summaries. Core rule: synthesize, never dump. Value is narrative, not retrieval.
Guides Claude through the 4-phase report workflow (Scope → Query → Draft → Final) and produces output in multiple formats (docx, pptx, html) with dynamic branding. Loads brand tokens from custom.json (if exists) or enterpret.json default. Auto-loads for any report-generating command.
This skill teaches Claude how to query the Enterpret Wisdom Knowledge Graph for any organization's customer feedback data. It covers the schema, query language (Cypher), validated patterns, citation formatting, and critical rules to avoid failed queries. Auto-loads for any command that accesses the KG.