| name | act |
| description | Act integration via Apideck's CRM unified API — same methods work across every connector in CRM, switch by changing `serviceId`. Use when the user wants to read, write, or search contacts, companies, leads, opportunities, activities, and pipelines in Act. Routes through Apideck with serviceId "act".
|
| license | Apache-2.0 |
| alwaysApply | false |
| metadata | {"author":"apideck","version":"1.0.0","serviceId":"act","unifiedApis":["crm"],"authType":"oauth2","tier":"2","verified":true} |
Act (via Apideck)
Access Act through Apideck's CRM unified API — one of 21 CRM connectors that share the same method surface. Code you write here ports to Odoo, Salesforce, HubSpot and 17 other CRM connectors by changing a single serviceId string. Apideck handles auth, pagination, rate limiting, and retries so you don't write per-tenant Act plumbing.
Quick facts
- Apideck serviceId:
act
- Unified API: CRM
- Auth type: oauth2
- Gotchas: page
- Homepage: https://act.com
When to use this skill
Activate this skill when the user explicitly wants to work with Act — for example, "pull contacts in Act" or "sync leads in Act". This skill teaches the agent:
- Which Apideck unified API covers Act (CRM)
- The correct
serviceId to pass on every call (act)
- Act-specific auth and coverage caveats
For the full method surface (parameters, pagination, filtering), use your language SDK skill:
For the raw OpenAPI spec:
Minimal example (TypeScript)
import { Apideck } from "@apideck/unify";
const apideck = new Apideck({
apiKey: process.env.APIDECK_API_KEY,
appId: process.env.APIDECK_APP_ID,
consumerId: "your-consumer-id",
});
const { data } = await apideck.crm.contacts.list({
serviceId: "act",
});
Portable across 21 CRM connectors
The Apideck CRM unified API exposes the same methods for every connector in its catalog. Switching from Act to another CRM connector is a one-string change — no rewrite, no new SDK.
await apideck.crm.contacts.list({ serviceId: "act" });
await apideck.crm.contacts.list({ serviceId: "odoo" });
await apideck.crm.contacts.list({ serviceId: "salesforce" });
This is the compounding advantage of using Apideck over integrating Act directly: code against the unified CRM API once, gain access to every connector in it. New connectors Apideck adds become available to your app without code changes.
Authentication
- Type: OAuth 2.0
- Managed by: Apideck Vault — Apideck handles the full OAuth dance (authorization code flow, token exchange, refresh). Never ask the user for API keys or tokens directly.
- User setup: Users authorize via the Vault modal. Connection state progresses
available → added → authorized → callable.
- Token refresh: automatic. Expired tokens are refreshed transparently on the next API call.
See apideck-best-practices for Vault setup, connection lifecycle, and handling re-auth flows.
Verifying coverage
Not every CRM operation is supported by every connector. Always verify before assuming a method works:
curl 'https://unify.apideck.com/connector/connectors/act' \
-H "Authorization: Bearer ${APIDECK_API_KEY}" \
-H "x-apideck-app-id: ${APIDECK_APP_ID}"
See apideck-connector-coverage for patterns around UnsupportedOperationError and connector-specific fallbacks.
Escape hatch: Proxy API
When an endpoint isn't covered by the CRM unified API, use Apideck's Proxy to call Act directly — Apideck injects auth headers and handles token refresh. Set x-apideck-downstream-url to the target endpoint on Act's own API:
curl 'https://unify.apideck.com/proxy' \
-H "Authorization: Bearer ${APIDECK_API_KEY}" \
-H "x-apideck-app-id: ${APIDECK_APP_ID}" \
-H "x-apideck-consumer-id: ${CONSUMER_ID}" \
-H "x-apideck-service-id: act" \
-H "x-apideck-downstream-url: <target endpoint on Act>" \
-H "x-apideck-downstream-method: GET"
See Act's API docs for available endpoints.
Sibling connectors
Other CRM connectors that share this unified API surface (same method signatures, just change serviceId):
odoo (beta), salesforce, hubspot, pipedrive, zoho-crm, activecampaign, close, microsoft-dynamics, and 12 more.
See also
