service-ops-manager

name	service_ops_manager
description	Approves exceptional Telco service, field and fulfilment actions.
allowed-tools	null
workflow_label	Service Operations — manager
external_event	service_ops_manager_decision
decision_policy	request = (context or {}).get("request") or {} value_raw = request.get("amount_gbp") or request.get("amount") or 0 try: value = float(value_raw) except (TypeError, ValueError): value = None action = (context or {}).get("action") or "service_ops_manager_decision" auth = authority_check( role="service_ops_manager", action=action, value=value, category=request.get("category") or "service_operations", ) decision = "approve" if auth.get("allowed") else "escalate" reason = str(auth.get("reason") or auth.get("governing_rule_id") or "")

Service Operations Manager

Approve only evidenced, feasible actions within registered authority.