| What do customers experience? | Customer Journey Map, Service Blueprint | Experience gaps, touchpoint quality, emotional arc |
| What job is the customer hiring us for? | Jobs-to-be-Done (JTBD) | Functional/emotional/social jobs, hiring criteria |
| What must we be capable of? | Capability Tree / Job Tree | Core competencies, solution-agnostic requirements |
| What drives growth? | Flywheel, North Star Framework, AARRR Metrics | Reinforcing loops, sustainable growth engines |
| How should we grow? | Ansoff Matrix, Blue Ocean Strategy | Market/product expansion paths, uncontested space |
| What impacts outcomes? | KPI Tree / Driver Tree, OKR Framework | Measurable levers, cause-effect relationships |
| What should we build? | Opportunity-Solution Tree (OST), Kano Model | Prioritized opportunities, feature value classification |
| What should we build first? | RICE, ICE, MoSCoW | Scoring-based prioritization, effort vs. impact |
| Where is waste and delay? | Value Stream Map, Service Blueprint | Bottlenecks, handoffs, non-value-adding work |
| How do we solve this problem? | Design Thinking / Double Diamond | Divergent/convergent exploration, user-centered design |
| What do we believe? | Hypothesis Tree / Assumption Mapping | Critical assumptions, learning priorities, risk areas |
| What's our timing? | Horizon Model (H1/H2/H3) | Short/mid/long-term balance, innovation portfolio |
| What's in our portfolio? | BCG Matrix, GE-McKinsey Matrix | Investment priorities, resource allocation |
| What's our position? | Wardley Map, Porter's Five Forces | Evolutionary stage, competitive intensity |
| What's our business model? | Business Model Canvas, Value Proposition Canvas | Value creation, delivery, and capture |
| What external forces affect us? | PESTLE Analysis, SWOT Analysis | Macro environment, internal/external factors |
| How should we sequence? | Customer Maturity Model | Progressive sophistication, market segmentation |
| How big is the opportunity? | Market Sizing (TAM/SAM/SOM) | Addressable market, investment justification |
| What delights customers? | Kano Model | Table stakes vs. differentiators, satisfaction drivers |