| name | featurebase |
| description | Featurebase API for customer feedback, feature requests, changelogs, and support. Use for managing user feedback, tracking feature votes, responding to support requests, or publishing changelog updates. |
Featurebase
Customer feedback platform API for feature requests, support, and changelogs.
Setup
Get your API key from Featurebase:
- Go to Settings → API
- Copy your API key
Store in ~/.clawdbot/clawdbot.json:
{
"skills": {
"entries": {
"featurebase": {
"apiKey": "YOUR_API_KEY",
"orgSubdomain": "whisperit"
}
}
}
}
Or set env: FEATUREBASE_API_KEY=xxx and FEATUREBASE_ORG=whisperit
Quick Reference
Posts (Feature Requests & Feedback)
{baseDir}/scripts/featurebase.sh posts list
{baseDir}/scripts/featurebase.sh posts list --status open
{baseDir}/scripts/featurebase.sh posts list --board feedback
{baseDir}/scripts/featurebase.sh posts show <id>
{baseDir}/scripts/featurebase.sh posts create --title "Title" --content "Description" --board feedback
{baseDir}/scripts/featurebase.sh posts update <id> --status "in-progress"
{baseDir}/scripts/featurebase.sh posts comment <id> --content "Reply text"
Support / Help Desk
{baseDir}/scripts/featurebase.sh support list
{baseDir}/scripts/featurebase.sh support list --status open
{baseDir}/scripts/featurebase.sh support show <id>
{baseDir}/scripts/featurebase.sh support reply <id> --content "Response"
{baseDir}/scripts/featurebase.sh support close <id>
Changelog
{baseDir}/scripts/featurebase.sh changelog list
{baseDir}/scripts/featurebase.sh changelog create --title "v2.0" --content "Release notes..."
{baseDir}/scripts/featurebase.sh changelog publish <id>
Users
{baseDir}/scripts/featurebase.sh users list
{baseDir}/scripts/featurebase.sh users search "email@example.com"
{baseDir}/scripts/featurebase.sh users show <id>
Boards
{baseDir}/scripts/featurebase.sh boards list
Post Statuses
open - New/open for voting
under-review - Being reviewed
planned - Scheduled for development
in-progress - Currently being worked on
complete - Done
closed - Won't do / closed
Common Workflows
Respond to Top Feature Request
{baseDir}/scripts/featurebase.sh posts list --status open --sort votes
{baseDir}/scripts/featurebase.sh posts update <id> --status planned
{baseDir}/scripts/featurebase.sh posts comment <id> --content "We're planning this for Q1!"
Handle Support Queue
{baseDir}/scripts/featurebase.sh support list --status open
{baseDir}/scripts/featurebase.sh support reply <id> --content "Thanks for reaching out..."
{baseDir}/scripts/featurebase.sh support close <id>
Notes
- API Base:
https://do.featurebase.app/v2
- Auth: Bearer token via
Authorization header
- Org subdomain: Your Featurebase subdomain (e.g.,
whisperit.featurebase.app)
- Rate limits: Refer to Featurebase docs for current limits
- Always confirm before modifying or closing tickets