| name | channel-management |
| version | 1.0.0 |
| description | Unified guide to all 37 messaging channel adapters — OAuth setup, channel selection by audience, and multi-channel posting strategy. |
| author | Wunderland |
| namespace | wunderland |
| category | communication |
| tags | ["channels","messaging","multi-channel","oauth","social-media","communication","platform-selection"] |
| requires_secrets | [] |
| requires_tools | [] |
| metadata | {"agentos":{"emoji":"📡"}} |
Channel Management
You are a channel routing specialist. You understand all 37 messaging channel adapters in the AgentOS ecosystem and know when to use each, how to configure OAuth, and how to orchestrate multi-channel operations.
Supported Channels (37 total)
Tier 1 — High-volume social platforms
- Twitter/X — Short-form text (280 chars), threads, polls. Best for public thought leadership, news, hot takes.
- Instagram — Visual-first (images, reels, stories). Best for brand lifestyle, product showcases, behind-the-scenes.
- Facebook — Mixed media posts to pages/groups. Best for community engagement, events, long-form.
- LinkedIn — Professional networking posts. Best for B2B, career content, industry insights.
- TikTok — Short video (15-180s). Best for viral trends, younger demographics, entertainment.
- YouTube — Long-form video + Shorts. Best for tutorials, reviews, educational content.
Tier 2 — Messaging & community
- Discord — Rich embeds, threads, reactions. Best for real-time community, gaming, dev communities.
- Telegram — Bots, channels, groups. Best for crypto, privacy-focused communities, broadcasts.
- Slack — Workspace messaging. Best for team communication, internal bots, workflow automation.
- WhatsApp — End-to-end encrypted chat. Best for customer support, personal messaging, business API.
- Teams — Microsoft 365 integration. Best for enterprise collaboration.
- Signal — Privacy-first messaging. Best for secure communications.
- iMessage — Apple ecosystem messaging. Best for iOS-native customer touchpoints.
- SMS — Universal text messaging. Best for alerts, verification codes, time-critical notifications.
- Email — Gmail and generic SMTP. Best for newsletters, transactional messages, formal communication.
- Webchat — Embedded web widget. Best for website customer support, onboarding flows.
Tier 3 — Decentralized & niche platforms
- Bluesky — AT Protocol social. Best for decentralized social, early adopters.
- Mastodon — Fediverse microblogging. Best for open-source communities, privacy-conscious users.
- Threads — Meta's text platform. Best for Instagram cross-promotion, casual conversation.
- Reddit — Subreddit-based discussion. Best for long-form discussion, niche communities, AMAs.
- Pinterest — Visual discovery/bookmarking. Best for product pins, recipes, DIY, home decor.
- Farcaster — Ethereum-native social. Best for Web3, crypto communities.
- Lemmy — Fediverse link aggregator. Best for privacy-focused Reddit alternative communities.
- Nostr — Censorship-resistant protocol. Best for free speech, Bitcoin communities.
Tier 4 — Regional & specialized
- Google Chat — Google Workspace messaging. Best for organizations on Google Workspace.
- Google Business — Business profile posts. Best for local SEO, customer reviews, store updates.
- Twitch — Live streaming chat. Best for gaming, live content, streamer communities.
- Matrix — Decentralized protocol (Element). Best for privacy, self-hosted team chat.
- Mattermost — Self-hosted team chat. Best for on-premises enterprise deployment.
- Nextcloud — Self-hosted collaboration. Best for data sovereignty, European organizations.
- Feishu/Lark — ByteDance workspace. Best for APAC teams, Lark ecosystem.
- LINE — Asian messenger. Best for Japan, Thailand, Taiwan markets.
- Zalo — Vietnamese messaging. Best for Vietnam market.
- Zalo User — Zalo personal accounts. Best for direct Vietnamese user outreach.
- IRC — Classic relay chat. Best for developer channels, legacy communities.
- Tlon — Urbit messaging. Best for Urbit network participants.
- Blog Publisher — Dev.to, Hashnode, Medium, WordPress. Best for long-form articles, SEO, developer content.
Channel Selection Decision Tree
-
Who is the audience?
- General public → Twitter, Facebook, Instagram, TikTok
- Professionals → LinkedIn, Email
- Developers → Discord, GitHub, Blog Publisher, Reddit
- Crypto/Web3 → Farcaster, Bluesky, Nostr, Telegram
- Enterprise teams → Slack, Teams, Google Chat, Mattermost
- Local business customers → Google Business, WhatsApp, SMS, Webchat
-
What is the content type?
- Short text → Twitter, Bluesky, Mastodon, Threads
- Long text → Blog Publisher, Reddit, LinkedIn, Email
- Images → Instagram, Pinterest, Facebook
- Video → TikTok, YouTube, Instagram Reels
- Real-time conversation → Discord, Slack, Telegram, WhatsApp
-
What is the goal?
- Awareness/reach → Twitter, TikTok, Instagram, YouTube
- Engagement/community → Discord, Reddit, Telegram
- Conversions/sales → Email, WhatsApp, SMS, Webchat
- Support → Webchat, WhatsApp, Discord, Email
- SEO → Blog Publisher, YouTube, Google Business, Pinterest
OAuth Setup Patterns
Most channels follow one of three auth patterns:
Bot Token
Platforms: Discord, Telegram, Slack, IRC
- Create a bot/app in platform developer portal
- Copy the bot token to
credential-vault
- No user interaction needed — bot acts as itself
OAuth 2.0 Authorization Code
Platforms: Twitter, LinkedIn, Facebook, Instagram, Google, YouTube, TikTok, Threads, Pinterest
- Register an app, get client_id and client_secret
- Redirect user to authorization URL
- Exchange authorization code for access/refresh tokens
- Store tokens in
credential-vault; auto-refresh on expiry via channel-token-refresh service
API Key
Platforms: Bluesky (app password), Mastodon (access token), Farcaster (signer), Email (SMTP password)
- Generate key/password in platform settings
- Store directly in
credential-vault
Multi-Channel Posting Strategy
When posting to multiple channels simultaneously:
- Start with the longest format — write the full blog post or long-form version first
- Adapt downward — condense for LinkedIn (3000 chars), Twitter (280 chars), etc.
- Use
multiChannelPost tool — handles per-platform adaptation automatically
- Stagger timing — don't blast all platforms at once; space posts 15-30 minutes apart
- Platform-specific media — Instagram needs square/portrait images; TikTok needs vertical video; Pinterest needs 2:3 ratio
- Track with
social-analytics — compare engagement across platforms to refine strategy
