inkbox-outreach-sequence

name	inkbox-outreach-sequence
description	Use when the user asks the agent to follow up with someone over multiple days, run a multi-step outreach campaign across email and SMS, or "ping them again in 2 days if they don't respond". Coordinates send tools with reply checks between steps.

Inkbox outreach sequence

Use this skill whenever the user asks for multi-step outbound communication — typically over several days, often combining email + SMS, with branching on whether the recipient replied.

Required tools (default-enabled)

• inkbox_send_email — primary outbound for longer-form steps
• inkbox_send_sms — short nudges; respects opt-in/opt-out
• inkbox_list_text_conversations / inkbox_get_text_conversation — check whether the recipient has replied to past SMS
• inkbox_list_unread_emails — check whether the recipient has replied to past email
• inkbox_lookup_contact — resolve names to addresses before the first step
• inkbox_create_note / inkbox_list_notes — record the outreach plan + state so later sessions can pick it up

Optional (must be enabled in config)

• inkbox_forward_email — escalate to a third party if no reply. Disabled by default; the user enables it in your .opencode/plugins/inkbox.ts wrapper and restarts opencode:

// in your .opencode/plugins/inkbox.ts wrapper:
InkboxPlugin(input, { "tools": { "enable": ["inkbox_forward_email"] } })

If unsure what is currently enabled, run inkbox_doctor.

Workflow

A sequence is a small state machine: a fixed list of steps, each with a channel and a delay from the prior step. opencode does not run steps on a timer — the user (or their own cron/scheduler) re-invokes the agent when a step is due. Each time you are asked to continue a sequence: check for a reply first; if one arrived, exit early.

1. Plan before doing

Ask the user enough to fill in:

• Who is the recipient (name → resolve via inkbox_lookup_contact)
• Steps: ordered list, each with channel (email/SMS), copy, and delay from previous step
• Exit condition: typically "any reply"; sometimes "specific keyword in reply"

If the user is vague, propose a default 3-step sequence: email today → SMS in 2 days → email in 5 days.

2. Run the due step

1. Check for reply since last step.
   • If last step was email: inkbox_list_unread_emails and look for messages from the recipient's address.
   • If last step was SMS: inkbox_get_text_conversation(remotePhoneNumber) and look for new inbound messages.
   • Reply found → exit the sequence and log a note with inkbox_create_note.
2. Send the step. Email → inkbox_send_email (thread to last outbound if possible via inReplyToMessageId). SMS → inkbox_send_sms. Each send prompts for approval through opencode's permission system by default; for a long sequence the user can add the recipient to the plugin's outbound.allowedRecipients and use approval mode "allowlist" so every step isn't re-approved by hand.
3. Report the next due time. Tell the user when step N+1 should run — the agent does not wait or schedule the delay itself.

3. Record state

Persist the sequence with inkbox_create_note, body like:

Outreach to Ada Lovelace (contact UUID xxx):
- Step 1 sent 2026-05-21 (email, id=...)
- Step 2 due 2026-05-23 (SMS)
- Step 3 due 2026-05-26 (email)
- Exit: any reply

Future sessions inkbox_list_notes to recover the plan — this is what lets a sequence survive across invocations. Update the note after every step.

Hygiene

• Don't ignore opt-out. If inkbox_send_sms returns "Recipient has opted out", the entire sequence stops for that contact — do not switch them to email-only without the user's explicit OK.
• Respect quiet hours. SMS in particular shouldn't fire at 3am local. If the user hasn't specified timing, default to business hours in the recipient's time zone (or US Eastern if unknown).
• Cap the depth. More than ~5 outbound touches without a reply is harassment. Surface this concern to the user before queueing step 6+.
• Thread email. Always pass inReplyToMessageId on follow-up emails so the recipient sees one conversation, not five separate cold pitches.

What this skill does NOT cover

• Bulk outreach to many contacts at once (current plugin scope is one recipient at a time per sequence).
• A/B testing different copy.
• Inbound parsing (intent detection on the reply body) — the agent reads the reply and decides, no auto-classifier.

When you need more — raw Inkbox docs

If a delivery-status field, reply-detection edge case, or rate-cap detail isn't covered here, go to the source:

• https://inkbox.ai/llms.txt — LLM-friendly index of every Inkbox doc page.
• https://inkbox.ai/docs/all.md — the full Inkbox documentation concatenated as one markdown file.