菜单
Use Situation-Behavior-Impact to give clear, non-judgmental feedback by naming the context, observed behavior, and impact. Use when feedback risks becoming vague, personal, or hard to act on.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Use concept maps to visualize relationships between entities in a concept, domain, or system. Use when the task involves understanding how parts connect, exposing knowledge gaps, or communicating system structure.
Use confidence determines speed vs quality to decide how much polish, validation, or speed a product decision needs. Use when confidence in problem importance or solution correctness affects delivery tradeoffs.
Use conflict resolution diagrams to resolve opposing demands by uncovering underlying needs and a shared goal. Use when a personal, team, product, or organizational conflict appears mutually exclusive.
Use connection circles to map cause-and-effect relationships and identify feedback loops in a system. Use when analyzing interacting variables, product dynamics, support load, customer behavior, or systemic side effects.
Use the Cynefin framework to classify situations as clear, complicated, complex, chaotic, or disordered and choose the right response. Use when deciding how to act under uncertainty or domain complexity.
Use a decision matrix to choose between options by scoring them against weighted criteria. Use when several options and multiple decision factors make an objective comparison useful.
| name | situation-behavior-impact |
| description | Use Situation-Behavior-Impact to give clear, non-judgmental feedback by naming the context, observed behavior, and impact. Use when feedback risks becoming vague, personal, or hard to act on. |
| license | MIT |
| metadata | {"author":"itzcull"} |
A manager giving feedback to a team member:
Situation: "In yesterday's product review meeting..." Behavior: "...you didn't share recent learnings about customer feature usage..." Impact: "...which made me worry if you've been talking to customers recently" Intent: "Why didn't you share anything this time?"
A worksheet is available in the Untools Worksheets bundle
"Use Situation-Behavior-Impact (SBI)" by Center for Creative Leadership
SBI and Situation-Behavior-Impact are trademarks of the Center for Creative Leadership.
