菜单
Use when triaging, summarizing, creating, updating, or replying to support tickets.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Use when operating the Shipment module through agentic tools, admin workflows, or support triage.
Use when managing Trusted Sources, Logic Capsules, approvals, provenance, or agent code-reuse retrieval.
Use when the user wants an agent to reuse known-good code from their prior repos, Trusted Sources, Logic Capsules, personal/private code memory, or asks not to rewrite logic they already have. Also use when implementing reusable backend logic, integrations, schemas, migrations, tests, or components and the user says to use their existing patterns or repo memory.
Use when operating the Project Progress module through agentic tools, admin workflows, or support triage.
Use when operating the Video Generation module through agentic tools, admin workflows, async generation jobs, provider status reconciliation, or generated video output records.
Use when operating the Content CMS module through agentic tools, admin workflows, content publishing, localization, or media metadata management.
| name | support-ticket-operator |
| description | Use when triaging, summarizing, creating, updating, or replying to support tickets. |
Before acting:
Safe defaults:
