product-lookup

name	product-lookup
description	Direct UPC/SKU product lookup. Returns a structured card with price, availability, and store location. Falls back to text search if UPC misses.

Sporting Goods Product Lookup Skill

A focused skill for direct UPC/SKU lookups. Use this when the customer has already identified a specific item and only needs structured information: price, availability, store location, or product specs.

Workflow

1. Extract the UPC or SKU from the customer's message.

2. Call the product lookup tool. If it returns no result, fall back to a text search using the product name.

3. Format the response as a structured card:

   Product: <name>
   UPC:     <upc>
   Price:   $<price>
   Stock:   <units> units (store: <store_id>)
   Specs:   <one-line summary>
   

4. If multiple stores have stock, list the closest two by store_id.

Out of scope

If the customer wants comparison, recommendations, or general advice, hand back to the main agent — that is a different skill.