sales-syften

name	sales-syften
description	Syften platform help — AI-filtered keyword monitoring across Reddit, Hacker News, Bluesky, Mastodon, GitHub, Stack Exchange, Dev.to, Lobste.rs, Indie Hackers, Product Hunt, Slack communities, newsletters, podcasts (X/Twitter and YouTube are paid add-ons). Sub-minute Reddit alerts, Boolean search, AI noise filtering, tag-based routing, Slack integration, POST REST API at /api/0.0 (Standard+), webhooks + MCP server (PRO). Use when Syften keyword alerts return too much noise and you need to tune filters or exclusions, you're not getting alerts fast enough and need to understand monitoring latency, AI filtering is suppressing matches you actually want, you want to push Syften matches to your CRM or dashboard via API or webhooks, tag routing isn't sending results to the right Slack channel, or you need a GummySearch replacement covering Reddit plus other developer communities. Do NOT use for social listening strategy across tools or choosing between social listening platforms (use /sales-social-listening).
argument-hint	[describe what you need help with in Syften — e.g., 'alerts have too much noise' or 'how do I use the API to pull mentions']
license	MIT
version	1.0.0
tags	["sales","social-listening","reddit-monitoring","community-monitoring","platform"]
github	https://github.com/syften

Syften Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What do you need help with?

   • A) Setting up keyword monitoring (filters, sources, exclusions)
   • B) Reducing noise / tuning AI filtering
   • C) Configuring alerts (Slack, email, RSS, webhooks)
   • D) Using the API to pull mentions programmatically
   • E) Tag routing (different matches to different destinations)
   • F) Understanding pricing / plan limits
   • G) Something else — describe it

2. Which plan are you on?

   • A) Entry ($19.95/mo — 3 filters, 100/day, 7-day archive)
   • B) Standard ($39.95/mo — 20 filters, 200/day, API, Slack, AI filtering, 1-month archive)
   • C) PRO ($99.95/mo — 100 filters, 500/day, webhooks, MCP server, unlimited archive)
   • D) Tailor Made / not sure

3. What platforms are you monitoring?

   • A) Reddit primarily
   • B) Multiple platforms (Reddit + HN + X + others)
   • C) Developer communities (GitHub, Stack Exchange, Dev.to)
   • D) All available sources

If the user's request already provides most of this context, skip directly to Step 2.

Step 2 — Route or answer directly

• Social listening strategy or tool comparison → /sales-social-listening [question]
• Influencer discovery → /sales-influencer-marketing
• SEO keyword research → /sales-semrush
• Intent signals from social → /sales-intent

Otherwise, answer directly from the platform reference below.

Step 3 — Syften platform reference

Read references/platform-guide.md for the full platform reference — capabilities, pricing, data model, integration recipes, code examples.

Answer the user's question using only the relevant section. Don't dump the full reference.

Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

• Noise reduction: Start narrow (3-5 keywords), add NOT exclusions for recurring false positives, use AI filtering (Standard+), use tags to separate signal streams
• Speed optimization: Reddit is sub-minute; X is ~15 minutes. If speed matters, prioritize Reddit-heavy monitoring