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Master use case development with actors, scenarios, preconditions, postconditions, and detailed specifications for comprehensive requirements.
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基于 SOC 职业分类
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| name | use-case-development |
| description | Master use case development with actors, scenarios, preconditions, postconditions, and detailed specifications for comprehensive requirements. |
Develop comprehensive use cases that describe system behavior, user interactions, and business scenarios for clear requirements specification.
**Use Case ID:** UC-001
**Use Case Name:** Process Customer Order
**Actor:** Customer, Sales Rep
**Preconditions:** User is logged in, Items in cart
**Postconditions:** Order created, Payment processed
**Main Success Scenario:**
1. Customer reviews cart
2. Customer proceeds to checkout
3. System validates cart items
4. Customer enters shipping address
5. Customer selects payment method
6. System processes payment
7. System creates order
8. System sends confirmation email
**Alternative Flows:**
3a. Invalid items in cart
3a1. System removes invalid items
3a2. System notifies customer
3a3. Resume at step 1
6a. Payment fails
6a1. System displays error
6a2. Customer selects different payment
6a3. Resume at step 6
**Exception Flows:**
- Network timeout: Save cart, allow retry
- Out of stock: Notify customer, suggest alternatives
Actor: Customer
|
+-- (Browse Products)
+-- (Add to Cart)
+-- (Checkout)
+-- (Track Order)
Actor: Admin
|
+-- (Manage Products)
+-- (Process Returns)
+-- (View Reports)