菜单
Handle returns, refunds, and exchanges. Use when running `stateset-returns`, `stateset-direct returns`, creating return flows, or processing RMA requests.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Manage supplier bills, payments, and AP aging. Use when recording supplier invoices, processing payments, running payment batches, or reviewing AP aging reports.
Manage customer receivables, collections, credit memos, and AR aging. Use when tracking overdue invoices, sending dunning letters, creating write-offs, or generating customer statements.
Run commerce analytics, metrics, and forecasts. Use when running `stateset-analytics` or requesting sales, customer, inventory, or demand insights and trend analysis.
Operate the StateSet autonomous engine (jobs, workflows, policies, approvals). Use when starting/stopping `stateset-autonomous`, inspecting scheduler state, or running autonomous MCP tools.
Runbook for operating the StateSet autonomous engine. Use when troubleshooting incident response, stuck jobs, approval backlogs, or autonomous operations with `stateset-autonomous`.
Manage backorders for out-of-stock items. Use when tracking unfulfilled demand, allocating incoming inventory to backorders, or prioritizing backorder fulfillment.
| name | commerce-returns |
| description | Handle returns, refunds, and exchanges. Use when running `stateset-returns`, `stateset-direct returns`, creating return flows, or processing RMA requests. |
Process returns from request through approval and refund or exchange.
order_id and validate return eligibility.stateset-returns ... or stateset-direct returns <action>--apply.list_returns, get_return, create_return, approve_return, reject_return, receive_return.list_returns, get_return — no --apply needed.create_return, approve_return, reject_return, receive_return — requires --apply.stateset returns list --status requested --limit 10
stateset returns create --order-id ord_456 --reason defective --items sku_001 --apply
stateset returns approve rma_123 --apply
stateset returns receive rma_123 --condition good --restock --apply
Return: Requested -> Approved -> Received -> Refunded/Exchanged (or Rejected)
{"status":"approved","return_id":"rma_123","order_id":"ord_456","refund_amount":79.99,"reason":"defective"}
order_id.RETURN_NOT_ELIGIBLE: Order is outside the return policy window or ineligible.DUPLICATE_RETURN: An open return already exists for this order.EXCHANGE_UNAVAILABLE: Replacement SKU is out of stock.