菜单
Handle customer service operations for iCommerce. Use when managing tickets, order issues, returns, refunds, or support playbooks.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Use when tracking EDI documents (850/855/856/810), managing their status lifecycle, or coordinating with the StateSet EDI gateway.
Use when working the general ledger, month-end close, AP/AR workflows, fixed assets, or revenue recognition.
Use when running warehouse operations — locations, receiving, waves and picking, cycle counts, transfers, or lot/serial traceability.
Manage sequencer sync, outbox, and conflict resolution. Use when running `stateset-sync` or checking sync status, push, or pull.
Set up and run the StateSet iCommerce engine locally (CLI install, DB init, demo data, sync). Use when bootstrapping an environment, running `stateset-doctor`, or starting `stateset-autonomous`.
Use when creating new storefront websites, scaffolding e-commerce projects, or building commerce applications with StateSet.
| name | commerce-customer-service |
| description | Handle customer service operations for iCommerce. Use when managing tickets, order issues, returns, refunds, or support playbooks. |
Coordinate cross-domain customer support workflows.
stateset in natural language with --apply for writes.{"status":"resolved","customer_id":"cust_123","order_id":"ord_123"}