| name | zoho-books-quote-to-cash |
| description | Zoho Books で Quote、Sales Order、Invoice、Payment Monitoring を扱う Quote-to-Cash 業務を支援する。
|
zoho-books-quote-to-cash
Purpose / 目的
Zoho Books で Quote、Sales Order、Invoice、Payment Monitoring を扱う Quote-to-Cash 業務を支援する。
When to use / 利用場面
- Use this skill for customer-facing Quote / Estimate creation, Sales Order creation after acceptance, one-time customer Invoice drafts, invoice status review, payment monitoring, payment reminders, and escalation drafts.
- Use this skill for project milestone billing such as first invoice after SOW/order acceptance or final invoice after completion, unless the main task is SOW/acceptance drafting.
When not to use / 使用しない場面
- Do not use for vendor bills, purchase orders, or vendor RFQs; use
zoho-books-procure-to-pay or vendor-rfq-email-ops.
- Do not use for recurring subscription/license renewals unless the task is a one-off invoice; use
zoho-books-recurring-invoice-ops.
- Do not use for contract clause or signature routing work; use
zoho-contract-lifecycle.
Skill-specific procedure / 固有手順
- Identify customer, quote/deal/project, currency, tax treatment, payment terms, and line items.
- For Quote: prepare estimate payload, validity, assumptions, exclusions, and approval checklist.
- For Sales Order: confirm accepted quote/SOW/customer approval before drafting SO payload.
- For project Invoice: confirm milestone trigger; use 50/50 split only when contract/intake confirms it.
- For payment monitoring: summarize invoice status, due date, days overdue, reminder history, and escalation owner.
Hard rules / 厳守ルール
- This skill is operational support, not legal, tax, accounting, or financial advice. 法務・税務・会計判断は必ず担当者または専門家承認を得る。
- Never send quotes, invoices, purchase orders, bills, RFQs, signature requests, or external emails without explicit human approval.
- Before writing to Zoho Books / Zoho Contracts through MCP or API, produce a draft and a change summary; require approval for create/update/send actions.
- Separate facts, assumptions, missing information, risks, and recommended next actions.
- Minimize personal/confidential data in outputs. Mask bank, tax, payment, and sensitive contract details unless needed for the task.
- Confirm market/entity context: US entity, Japanese parent/subsidiary, currency, tax treatment, payment terms, and approval authority.
- For Zoho product capabilities, API/MCP availability, pricing, and workflow behavior, verify against current official Zoho sources before asserting.
Procedure / 手順
- Intake — 顧客、案件、契約、見積、請求、ベンダー、金額、通貨、期日、承認者、関連 Zoho レコードを確認する。
- Classify workflow — Quote-to-Cash / Procure-to-Pay / Contract Lifecycle / Recurring Invoice / Acceptance のどれかに分類する。
- Retrieve context — Zoho MCP/API、既存テンプレート、過去案件、メール文面、契約テンプレートを参照する。取得できない情報は
Missing として列挙する。
- Draft only — Quote、SO、Invoice、PO、Bill、SOW、NDA、MSA、Acceptance Certificate、RFQ メール等はドラフトを作成し、変更点とリスクを添える。
- Control gates — 金額、支払条件、税、契約条項、顧客送付、署名依頼、会計計上、外部メールは承認ゲートを通す。
- Execute after approval — 承認後のみ Zoho やメールへ反映し、レコードID/URL/送信先/日時を監査ログへ残す。
- Follow-up — 入金・未署名・未承認・期限超過・作業完了請求などの次アクションを提示する。
Inputs / 入力
- Company / customer / vendor name
- Zoho Books organization and record IDs when available
- Deal / project / contract type: Quote, SO, Invoice, PO, Bill, SOW, NDA, MSA, Acceptance Certificate
- Amount, currency, tax treatment, payment terms, billing split, due date
- Approval owner and external recipient
- Templates, clauses, customer/vendor instructions, email thread summary
Outputs / 出力
- Draft artifact or action plan
- Missing information checklist
- Approval checklist
- Risk notes
- Zoho MCP/API action plan with proposed create/update/send operations
- Audit log summary after execution
Quality gates / 品質ゲート
- No external-facing artifact is sent without human approval.
- Draft includes source record IDs or states that IDs are missing.
- Accounting/legal/tax assumptions are separated from facts.
- Customer/vendor-specific terms are not generalized into the reusable template.
- For Example Customer use, apply the company overlay skill after this generic skill.
Related skills / 関連スキル
zoho-finance-contract-orchestrator
Quote-to-Cash checklist
- Quote: customer, items/services, quantities, project assumptions, quote validity, tax/currency, approval.
- Sales Order: create only after customer acceptance / internal approval; link to quote/deal/project.
- Project invoice: default pattern can be 50% at order acceptance and 50% at completion, but confirm per SOW/MSA.
- Payment monitoring: check invoice status, due date, payment terms, reminder policy, and escalation owner.
Output format example / 出力フォーマット例
Example: 50% first invoice after SOW acceptance.
- Facts: Customer ABC Corp; SOW signed; total USD 40,000; 50/50 split; terms Net 30.
- Assumptions: Tax status unconfirmed — treat as taxable until finance confirms.
- Missing: Zoho
contact_id, item/account mapping, approval evidence.
- Draft (not written): Invoice USD 20,000, line "SOW Phase 1 — 50% on order acceptance", linked to the SOW.
- Approval gates: amount · tax treatment · customer send.
- Next actions: obtain
contact_id; confirm tax; route for approval; do not send until approved.
Approval checklist (Quote-to-Cash)
Zoho payload example
Illustrative only. No real org, IDs, or amounts; verify fields and scopes against the current Zoho Books API, and mask bank/tax detail. Create as a draft and send only after approval.
{
"customer_id": "<zoho_contact_id>",
"reference_number": "SOW-<id>-INV1",
"date": "2026-01-15",
"payment_terms": 30,
"line_items": [
{ "name": "SOW Phase 1 — 50% on order acceptance", "rate": 20000, "quantity": 1 }
],
"custom_fields": [ { "label": "Milestone", "value": "50% acceptance" } ],
"notes": "First milestone invoice (50% of USD 40,000). Linked to signed SOW."
}
