菜单
Reads a batch of raw audience comments, emails, or survey responses about a piece of content and produces a structured summary of what readers valued, what confused them, and what they want more of.
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基于 SOC 职业分类
Generates the complete set of metadata fields — tags, categories, keywords, slug, and summary — needed to publish a piece of content in a content management system, ready to copy and paste into each field.
Takes a finished piece of content and produces a complete, archive-ready metadata record — including descriptive tags, subject classifications, rights notes, and an archival summary — for entry into a content management or digital archive system.
Drafts a GDPR compliance note for a specific piece of journalistic content or data collection activity — documenting the lawful basis for processing personal data, what data is held, how long it is retained, and who has access.
Reviews the details of a specific image and flags potential rights clearance issues before publication, identifying which permissions you likely need and which questions to bring to your legal or picture desk.
Reviews a story brief, draft article, or broadcast script and flags potential legal risks — including defamation, privacy, contempt of court, and data protection — so you know what to check before publication.
Drafts a formal, professional request letter to a music rights holder asking for permission to use a track in a specific media production under defined terms.
| name | audience-feedback-summariser |
| description | Reads a batch of raw audience comments, emails, or survey responses about a piece of content and produces a structured summary of what readers valued, what confused them, and what they want more of. |
| status | stable |
| category | audience-distribution |
| subcategory | audience-distribution |
| version | 1 |
| eval_score | 4.2 |
| tags | ["feedback","audience","comments","reader-response","analytics"] |
Reads a batch of raw audience comments, emails, or survey responses about a piece of content and produces a structured summary of what readers valued, what confused them, and what they want more of.
Required: A block of raw feedback — comments copied from a platform, email replies pasted together, or survey free-text responses. Minimum 10 responses for meaningful patterns; 30 or more is ideal. Optional: The original headline and a one-sentence description of the content the feedback refers to. The platform the feedback came from (comments section, email, social media, survey). Any specific question you want the summary to answer (e.g. "Did readers understand the data visualisation?").
A short briefing document of 300–500 words, structured under four headings: What Worked, What Confused or Frustrated, Follow-Up Questions Readers Are Asking, and Standout Responses. Written in plain editorial language — suitable for sharing with a commissioning editor, not a data analyst. No jargon. Bullet points under each heading, with one or two direct quotes from the feedback where they are illustrative.
Content: "Why your tap water bill is about to double — and what you can do about it" (explainer article)
Platform: Comments section + email replies
Raw feedback (30 responses):
"Finally someone explains this clearly. I've been confused about the infrastructure levy for months." "Good article but you never explained what renters can actually do. Owners get all the advice." "Shared this with my whole street WhatsApp group." "The graph showing cost increases over 10 years was impossible to read on my phone." "Why is there no mention of the desalination option? That's the real story." "Great piece. When are you covering the rural situation? It's way worse outside the cities." "I'm a water engineer and the section on pipe replacement was accurate. Well done." "Couldn't understand the bit about 'cost-reflective pricing'. Too much jargon." "My bill went up last month — so this is very timely." "The explainer box on the levy was the most useful thing. More of those please." "You said 'significant increase' but never gave a figure for low-income households." "Brilliant. Bookmarked." "I kept scrolling expecting a section on what council tenants should do. Never came." "The headline promised solutions but the solutions section was only two paragraphs." "Really accessible writing. I read the whole thing." "Is there a version of this for small businesses? Different situation for us." "The 10-year graph was fine on desktop but terrible mobile." "Wish you'd linked to the actual regulator's report." "Renters got one bullet point. That felt dismissive." "First time I've understood where the levy money actually goes." "Could you do a follow-up on the appeal process?" "Why no comment from the opposition? Felt one-sided." "Good explainer. Sent it to my MP." "The 'what can you do' section was too short." "I work in local government and this is accurate." "Graph was unreadable on mobile." "More of this type of service journalism please." "Would love a calculator tool — how much will MY bill go up?" "No mention of pensioner concessions. Big omission." "Shared on LinkedIn — got a lot of engagement from policy people."
Audience Feedback Summary — "Why your tap water bill is about to double"
What Worked
The article's clarity and accessibility were the most praised qualities. Multiple readers noted this was the first time they had understood how the infrastructure levy works. The explainer box format received specific praise, with several readers calling for more of the same. The piece generated strong sharing behaviour — at least three responses mentioned forwarding or posting it to groups, and one reader sent it to their MP.
"First time I've understood where the levy money actually goes." "Really accessible writing. I read the whole thing."
What Confused or Frustrated
Roughly a third of responses flagged the mobile rendering of the 10-year cost graph as unreadable — this was the single most repeated specific complaint. The term "cost-reflective pricing" was singled out as unexplained jargon. Several readers felt the headline's promise of solutions was not delivered: the solutions section was seen as too brief relative to the problem framing.
"The headline promised solutions but the solutions section was only two paragraphs."
Follow-Up Questions Readers Are Asking
Standout Responses
Two readers identified as professionals — a water engineer and a local government officer — both confirmed the article's accuracy. This is worth noting for editorial credibility. One reader shared it on LinkedIn and reported strong engagement from policy professionals, suggesting the piece has traction beyond the general readership.
