保险理赔与保单处理文员

办公室与行政支持类职业 · 岗位技能与能力要求 · SOC 43-9041 · 101 个 skills

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▶来自 O*NET 的 3 项典型任务

Prepare insurance claim forms or related documents, and review them for completeness.
Calculate amount of claim.
Post or attach information to claim file.

任务数据节选自 O*NET® 29.1 Database（USDOL/ETA），依据 CC BY 4.0 使用。

insurance-claim

mohitagw15856/pm-claude-skills

Write a clear insurance claim letter or appeal that supports a payout. Use when asked to write an insurance claim, file a claim letter, document a loss for insurance, or appeal a denied claim. Produces a structured claim — policy and incident details, the documented loss, the amount claimed, and the evidence — or an appeal that rebuts the denial reason, ready to submit.

insurance-navigation-framework

FerroxLabs/wayland

Teaches how to read an Explanation of Benefits, understand prior authorization processes, navigate the insurance appeal process, and decode common insurance terminology. Produces reference guides and step-by-step checklists for common insurance interactions without advising on plan selection or coverage decisions. Use when the user asks about reading an EOB, understanding a denied claim, the prior authorization process, how to appeal an insurance decision, or decoding insurance terminology. Do NOT use for recommending specific insurance plans, advising on coverage choices, interpreting specific policy benefits, or providing legal advice about insurance disputes.

FDU-INS/Insurance-Skills

This skill should be used when the user asks to appeal a MetLife pet insurance claim, dispute a denial, challenge an underpayment, draft an appeal letter, review an EOB for appeal grounds, or fight a pet insurance claim decision.

auto-insurance-contract-cancel

FDU-INS/Insurance-Skills

既存の自動車保険契約を解約し、contracts.csv を更新する。

auto-insurance-contract-create

FDU-INS/Insurance-Skills

新規の自動車保険契約を contracts.csv に登録する。

auto-insurance-quote

FDU-INS/Insurance-Skills

車種・年齢に応じた保険料を算出し、自動車保険の正式見積もりを作成する。

certificate-of-insurance

FDU-INS/Insurance-Skills

Manage certificate of insurance requests and tracking. TRIGGERS - Use when user needs help with certificate-of-insurance related tasks.

FDU-INS/Insurance-Skills

Complete insurance and legal claims intelligence system. Trigger whenever someone needs to file, manage, negotiate, or dispute any type of claim: insurance claims, warranty claims, compensation claims, workers compensation, personal injury, property damage, or consumer rights disputes. Also triggers on phrases like "file a claim", "my insurer denied me", "how do I get compensated", "they won't pay", "what am I entitled to", or any scenario where someone has suffered a loss and needs to recover it.

claims-denial-appeal

FDU-INS/Insurance-Skills

Write claims denial appeal letters with documentation. TRIGGERS - Use when user needs help with claims-denial-appeal related tasks.

FDU-INS/Insurance-Skills

Schadenfall-Guide und Entscheidungslogik. Leitet Schritt fuer Schritt durch jeden Schadenfall (Unfall, Krankheit, Haftpflicht, Hausrat, Auto, Rechtsschutz, Todesfall, Invaliditaet). Liefert Self-Service-Checklisten, klaert wann und wie melden, welche Nachweise noetig sind, und wie Fristen und Kommunikation laufen. Schweizer Kontext als Standard. Triggert bei Fragen zu Schadenfall, Schadenmeldung, Unfall melden, Versicherung melden, was tun bei Schaden, Schadenformular, Versicherungsfall, Schadenanspruch, Frist versaeumt, Versicherung zahlt nicht, Leistungsablehnung, Einsprache, Schadenregulierung.

FDU-INS/Insurance-Skills

Design claims handling workflows with documentation and timelines. TRIGGERS - Use when user needs help with claims-handler related tasks.

claims-management

FDU-INS/Insurance-Skills

Design claims management systems with workflows. TRIGGERS - Use when user needs help with claims-management related tasks.