ops-comms

name	ops-comms
description	Send and read messages across all channels. Routes based on arguments — whatsapp, email, slack, telegram, discord, notion, or natural language like "send [msg] to [contact]".
argument-hint	[channel] | send [message] to [contact] | read [channel] | notion [search query]
allowed-tools	["Bash","Read","Grep","Glob","Skill","AskUserQuestion","mcp__claude_ai_Gmail__search_threads","mcp__claude_ai_Gmail__get_thread","mcp__claude_ai_Gmail__create_draft","mcp__claude_ai_Slack__slack_send_message","mcp__claude_ai_Slack__slack_read_channel","mcp__claude_ai_Slack__slack_search_users","mcp__claude_ai_Slack__slack_search_public_and_private","mcp__claude_ops_telegram__send_message","mcp__claude_ops_telegram__get_updates","mcp__claude_ops_telegram__list_chats","mcp__claude_ai_Notion__notion-search","mcp__claude_ai_Notion__notion-fetch","mcp__claude_ai_Notion__notion-get-comments","mcp__claude_ai_Notion__notion-create-comment","mcp__claude_ai_Notion__notion-update-page","mcp__claude_ai_Notion__notion-create-pages"]
effort	medium
maxTurns	40

OPS ► COMMS

Runtime Context

Before executing, load available context:

1. Daemon health: Read ${CLAUDE_PLUGIN_DATA_DIR:-$HOME/.claude/plugins/data/ops-ops-marketplace}/daemon-health.json

   • Check wacli-sync status before any WhatsApp operation
   • Also check ~/.wacli/.health — if not status=connected, surface auth issue before proceeding

2. Ops memories: Before drafting any message, check ${CLAUDE_PLUGIN_DATA_DIR}/memories/:

   • contact_*.md — load profile for the recipient
   • preferences.md — match user's communication style, language, and tone
   • donts.md — restrictions that must not appear in any draft

3. Preferences: Read ${CLAUDE_PLUGIN_DATA_DIR}/preferences.json for default_channels to determine which channel to prefer when multiple are available for a contact.

CLI/API Reference

wacli (WhatsApp)

Health file — check ~/.wacli/.health BEFORE any wacli command:

• status=connected → proceed
• status=needs_auth or status=needs_reauth → prompt user for QR scan, do NOT run wacli commands

Command	Usage	Output
wacli doctor --json	Check auth/connected/lock/FTS	{data: {authenticated, connected, lock_held, fts_enabled}}
wacli chats list --json	All chats	{data: [{JID, Name, Kind, LastMessageTS}]}
wacli messages list --chat "<JID>" --limit N --json	Messages for chat	{data: {messages: [{FromMe, Text, Timestamp, SenderName, ChatName}]}}
wacli messages search --query "<text>" --json	FTS search	Same as above
wacli contacts --search "<name>" --json	Contact lookup	Contact objects
wacli send --to "<JID>" --message "<msg>"	Send text	Success/error

gog CLI (Gmail/Calendar)

Command	Usage	Output
gog gmail search "in:inbox" --max 50 -j --results-only --no-input	Search inbox	JSON array of threads
gog gmail thread get <threadId> -j	Get full thread with all messages	Full message JSON
gog gmail send --to "[e-mail]" --subject "subj" --body "text"	Send new email	Send result
gog gmail send --reply-to-message-id <msgId> --reply-all --body "text"	Reply all	Send result
gog gmail send --to "[e-mail]" --subject "subj" --body "text" --attach /path/file	With attachment	Send result
gog gmail archive <messageId> ... --no-input --force	Archive messages	Archive result

---

Parse $ARGUMENTS and route immediately:

Routing table

Pattern	Action
whatsapp	Show WhatsApp recent chats — offer to read or send
email	Show recent email threads via Gmail MCP
slack	Show recent Slack activity
telegram	Show Telegram recent chats
discord	Show recent Discord channel activity (via bin/ops-discord)
notion	Search Notion workspace — pages, comments, tasks
send * to *	Parse message and contact, determine best channel, send
read *	Read the specified channel or contact's messages
(empty)	Show channel picker menu

Natural-language parsing: phrases like send "deploy done" to #general on discord or to #ops-alerts on Discord should resolve to the discord branch below. Extract the channel token (the word after #, case-insensitive) and pass it as the first arg to bin/ops-discord send.

---

Send flow: send [message] to [contact]

1. Parse contact name and message from $ARGUMENTS.
2. Determine channel by contact lookup:
   • Check WhatsApp: wacli contacts --search "[contact]" --json 2>/dev/null
   • Check Slack: mcp__claude_ai_Slack__slack_search_users with query: "[contact]"
   • Check email: known from context or ask
3. If multiple channels found, use AskUserQuestion: [WhatsApp] / [Slack] / [Email]
4. Always preview before sending. Use AskUserQuestion to confirm:

Ready to send via [channel]:
  To: [contact name] ([identifier])
  Message: "[full message text]"

  [Send now]  [Edit message]  [Cancel]

If user picks "Edit message", use AskUserQuestion with free-text to get the revised message, then re-preview.

5. Send via the chosen channel. Confirm with: Sent to [contact] via [channel] ✓

WhatsApp send

CRITICAL — READ BEFORE SENDING: Before drafting ANY WhatsApp reply, you MUST:

1. Read the full conversation: wacli messages list --chat "<JID>" --limit 20 --json
2. Understand which messages are from the user (FromMe: true) vs the contact
3. Summarize what the conversation is about and what the contact is asking
4. Only THEN draft a reply that addresses what the contact actually said

Never send a reply based on a single message. A message like "can you pull it from Klaviyo?" means nothing without knowing what "it" refers to from prior messages.

Pre-flight: Before any wacli command, check ~/.wacli/.health. If status=needs_auth or status=needs_reauth, prompt the user: "WhatsApp needs re-authentication. Run wacli auth in a separate terminal and scan the QR code, then type 'done'." Use AskUserQuestion: [Done — re-paired], [Skip WhatsApp]. On Done, restart daemon: launchctl kickstart -k gui/$(id -u)/com.claude-ops.wacli-keepalive, wait 5s.

wacli send --to "[contact]" --message "[message]"

Slack send

Use mcp__claude_ai_Slack__slack_send_message with resolved channel/user ID.

Email send (draft)

Use mcp__claude_ai_Gmail__create_draft — always create draft first. Then use AskUserQuestion:

Draft created for [recipient]:
  Subject: [subject]
  Body: [preview]

  [Send now]  [Keep as draft]  [Edit]

---

Read flow: read [channel]

WhatsApp:

wacli chats --limit 10 --json 2>/dev/null

Show last 10 chats with sender, preview, timestamp.

Email: Use mcp__claude_ai_Gmail__search_threads with query: "in:inbox" (NOT is:unread — scan full inbox including read messages), show thread list.

Slack: Use mcp__claude_ai_Slack__slack_search_public_and_private with query: "in:channel" (NOT is:unread — scan full recent activity).

Telegram: Use mcp__claude_ops_telegram__get_updates (limit: 20) and mcp__claude_ops_telegram__list_chats. Fall back to: telegram-cli --exec "dialog_list" 2>/dev/null || echo "Telegram MCP not configured"

Discord: ${CLAUDE_PLUGIN_ROOT}/bin/ops-discord read "<CHANNEL_ID>" --limit 20 --json — requires DISCORD_BOT_TOKEN (or credential-store discord/bot-token). Fall back to bin/ops-discord channels --json if the user doesn't know the channel ID and DISCORD_GUILD_ID is set.

Notion: Use mcp__claude_ai_Notion__notion-search with the user's query (or query: "" sorted by last_edited_time for general browsing). For each result:

• Fetch full page content with mcp__claude_ai_Notion__notion-fetch using the page URL/ID from search results
• Get comments with mcp__claude_ai_Notion__notion-get-comments
• Show page title, database name, last editor, and recent comments

Notion API fallback: If MCP tools fail and NOTION_API_KEY is set, use curl -s -H "Authorization: Bearer $NOTION_API_KEY" -H "Notion-Version: 2022-06-28" -X POST https://api.notion.com/v1/search -d '{"query":"<QUERY>","page_size":10}'

Notion comment/reply

Use mcp__claude_ai_Notion__notion-create-comment with the page ID to reply to a comment thread. For creating new pages in a database, use mcp__claude_ai_Notion__notion-create-pages.

Always preview before commenting:

Ready to comment on Notion page:
  Page: [page title]
  Comment: "[comment text]"

  [Post comment]  [Edit]  [Cancel]

Telegram send

Use mcp__claude_ops_telegram__send_message with chat_id (from list_chats) and text.

Discord send

Shell out to bin/ops-discord send. Three invocation shapes:

# By channel alias (resolves DISCORD_WEBHOOK_<UPPER> or DISCORD_WEBHOOK_URL)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "<channel-alias>" "<message>" --json

# By channel snowflake (17-20 digit ID, routed through bot token)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "<CHANNEL_ID>" "<message>" --json

# By full webhook URL (useful when the URL is stored per-project)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "https://discord.com/api/webhooks/<ID>/<TOKEN>" "<message>" --json

If the script exits 1 with {"error":"no discord credential configured — run /ops:setup discord"}, prompt the user via AskUserQuestion (≤4 options per Rule 1): [Run /ops:setup discord] / [Paste webhook URL now] / [Skip]. Do NOT silently skip — that violates Rule 3.

Note: DISCORD_WEBHOOK_URL is shared with the ops-fires notification sink (scripts/ops-notify.sh). When pre-existing, prefer it as the default for /ops:comms discord send rather than asking the user to set a separate value.

---

Empty arguments — channel picker

Display the header, then use batched AskUserQuestion calls (max 4 options each):

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 OPS ► COMMS
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Before presenting options, read ${CLAUDE_PLUGIN_DATA_DIR}/preferences.json and check which channels are configured. Only show configured channels. If <=4 total options (configured channels + "Send a message"), present in a single call. If >4, batch:

AskUserQuestion call 1 — Read channels:

  [Read WhatsApp]
  [Read Email]
  [Read Slack]
  [More...]

AskUserQuestion call 2 (only if "More..."):

  [Read Telegram]
  [Send a message]

If all channels are configured, that's 5 options — always batch. If only 3 channels are configured, "Read X" + "Read Y" + "Read Z" + "Send a message" = 4, fits in one call.

Execute the selected action.