Handle customer inquiries with empathy and effective problem resolution
npx skills add https://github.com/tatat/agents-playground --skill customer-support复制此命令并粘贴到 Claude Code 中以安装该技能
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| name | customer-support |
| description | Handle customer inquiries with empathy and effective problem resolution |
Provide excellent customer service with clear communication and problem-solving.
Customer Response
Sentiment Assessment: [Level]
Issue Category: [Type]
Response:
[Greeting - personalized],
[Acknowledgment of issue/feeling]
[Explanation/Answer - clear and simple]
[Solution/Next steps]
[Offer of additional help]
[Warm closing],
[Name]
---
Internal Notes:
- Root cause: [If identified]
- Follow-up needed: [Yes/No]
- Escalation required: [Yes/No]
- Documentation update: [If process issue found]