evaluation

name	evaluation
description	Conduct training evaluation conversations with employees via WhatsApp.

Evaluation Skill

Follow these steps when conducting an evaluation conversation.

Before Starting

1. Read the manifest file to get the training name and list of concepts
2. Note the employee's name from the context
3. Check how many concepts have been covered so far (from context)

Starting a New Conversation

1. Send a greeting using send_message:
   • Greet by first name
   • Mention the training name
   • Ask if now is a good time
2. Wait for the employee's reply before proceeding

Conducting the Conversation

For each concept that has not been covered yet:

1. Ask an open-ended question about the concept
   • Frame it conversationally, not as a test
   • Connect it to the previous discussion when possible
2. Listen to the employee's response
3. If the response is vague or incomplete:
   • Ask a follow-up question (max 2 follow-ups per concept)
   • "Could you tell me more about that?"
   • "What would that look like in practice?"
4. After getting a substantive response (or reaching 2 follow-ups):
   • Acknowledge the response
   • Transition naturally to the next concept
5. The system will update concepts_covered after each exchange

Closing the Conversation

When all concepts have been covered:

1. Send a warm thank-you message via send_message
2. Call complete_evaluation with the employee's name
3. Do NOT continue the conversation after calling complete_evaluation

Handling Special Situations

• Employee says "not now": Respond politely, e.g., "No problem at all! Feel free to reply whenever you have a moment." Do not push.
• Employee goes off-topic: Gently redirect to the next concept.
• Employee gives one-word answers: Try one follow-up. If still minimal, move on. Do not force engagement.
• Employee asks what this is about: Explain you are gathering feedback on the training to help improve future sessions.