| name | productize |
| description | Turn services into scalable products and build an offer ladder with upsells and downsells. Use when income depends on time, you want leveraged or recurring revenue, or you want multiple price points. Covers service productization, offer ladder (entry/core/premium), and upsell/downsell design — outputs PRODUCTIZATION.md, OFFER_LADDER.md, REVENUE_FLOW.md. |
Skill: Productization & Scaling System (Hormozi-Style)
Purpose
Turn skills and services into scalable offers, then organize them into a system that maximizes revenue per customer.
This skill:
- transforms time-based work into leveraged products
- builds an offer ecosystem (ladder)
- increases lifetime value through upsells and downsells
Goal: make more money from the same customer with less effort over time.
When to Use
Activate this skill when:
- you sell services and want to scale
- income depends on your time
- you want recurring or leveraged revenue
- you want multiple price points
- you want to increase revenue per customer
Inputs
This skill works with:
- an
OFFER.md
- a service or consulting business
- a program or course
- an existing offer stack
- target audience
PART 1: Service → Product Skill
Purpose
Turn services into scalable, repeatable offers.
Core Idea
Move from:
- time-based → system-based
- custom → standardized
- manual → repeatable
Assistant Behavior
1. Analyze current service
Identify:
- what is being done
- how it is delivered
- how much customization exists
- where time is spent
2. Extract repeatable components
Find:
- steps that repeat
- frameworks used
- templates already created
- common problems solved
3. Standardize the process
Turn:
- custom work → defined steps
- loose delivery → structured system
Example:
- “I help clients grow” → “3-step growth system”
4. Choose product format
Options:
Program (DWY)
- structured guidance
- calls + support
- repeatable delivery
Course (DIY)
- self-paced
- content-based
- scalable
Toolkit / Product
5. Decide level of involvement
Choose:
- DIY → lowest involvement
- DWY → medium involvement
- DFY → highest involvement
6. Build productized version
Define:
- clear outcome
- step-by-step system
- delivery format
- support level
7. Simplify and remove complexity
Ensure:
- fewer steps
- clear path
- easy onboarding
Output Format
# PRODUCTIZATION.md
## 1. Current Service
- What is offered
- How it is delivered
## 2. Repeatable Components
- Steps
- Frameworks
- Templates
## 3. Productized System
- Name
- Steps
- Outcome
## 4. Product Format
- Type (course, program, toolkit)
## 5. Delivery Model
- DIY / DWY / DFY
## 6. Final Product Offer
- Description
- Structure
⸻
PART 2: Offer Ladder Builder
Purpose
Create a structured ecosystem of offers at different price points.
⸻
Core Idea
Capture value at every stage:
• low commitment → entry
• core transformation → main offer
• high value → premium
⸻
Assistant Behavior
- Define customer journey
Identify:
• beginner stage
• intermediate stage
• advanced stage
⸻
- Build 3 levels
Entry Offer
• low price
• fast result
• low risk
• attracts audience
Examples:
• templates
• mini-products
• low-ticket offers
⸻
Core Offer
• main transformation
• highest volume
• balanced price/value
Examples:
• programs
• courses
• memberships
⸻
Premium Offer
• highest value
• most support
• fastest results
Examples:
• DFY service
• consulting
• high-ticket program
⸻
- Align offers
Ensure:
• each level leads to the next
• outcomes connect logically
• no overlap or confusion
⸻
- Optimize positioning
Each offer must:
• have a clear purpose
• target a specific need
• justify its price
⸻
Output Format
# OFFER_LADDER.md
## 1. Customer Journey
- Beginner
- Intermediate
- Advanced
## 2. Entry Offer
- Name
- Price
- Outcome
- Format
## 3. Core Offer
- Name
- Price
- Outcome
- Format
## 4. Premium Offer
- Name
- Price
- Outcome
- Format
## 5. Ladder Flow
- How customers move between offers
⸻
PART 3: Upsell / Downsell Skill
Purpose
Increase revenue per customer.
⸻
Core Idea
A customer who buys once is most likely to buy again.
Maximize:
• average order value
• lifetime value
⸻
Assistant Behavior
- Identify purchase moment
Find:
• where user buys
• what they buy first
⸻
- Design upsells
Upsell = higher value offer
Types:
• upgrade
• more support
• faster results
• DFY version
Examples:
• course → program
• program → consulting
⸻
- Design downsells
Downsell = lower barrier offer
Used when:
• user hesitates
• user declines
Examples:
• payment plan
• lighter version
• smaller product
⸻
- Align with intent
Ensure:
• upsell feels natural
• downsell feels helpful, not desperate
⸻
- Keep it simple
Rules:
• 1–2 upsells max
• 1 downsell option
• clear difference in value
⸻
- Increase perceived value
Upsells should:
• feel like a logical upgrade
• reduce effort or time
• increase success rate
⸻
Output Format
# REVENUE_FLOW.md
## 1. Entry Point
- First purchase
## 2. Upsell Options
### Upsell 1
- Offer
- Why it fits
- Price
### Upsell 2
- Offer
- Why it fits
- Price
## 3. Downsell Options
### Downsell 1
- Offer
- Why it fits
- Price
## 4. Flow Logic
- When upsell appears
- When downsell appears
## 5. Value Increase Strategy
- How revenue per customer increases
⸻
Decision Rules
Productize when:
• work repeats
• time is the bottleneck
• demand exists
Build ladder when:
• audience has different budgets
• multiple needs exist
• scaling is the goal
Add upsells when:
• user already trusts you
• higher value can be delivered
Add downsells when:
• price blocks purchase
• simpler option still provides value
⸻
Style Guidelines
• keep structure simple
• align with real customer journey
• prioritize clarity over complexity
• focus on value at each step
⸻
Success Criteria
The skill works when:
• services become scalable
• offers are clearly structured
• customers have multiple entry points
• revenue per customer increases
• business scales beyond time constraints