ideogram-incident-runbook

name	ideogram-incident-runbook
description	Execute Ideogram incident response with triage, mitigation, and postmortem. Use when responding to Ideogram-related outages, investigating errors, or running post-incident reviews for Ideogram integration failures. Trigger with phrases like "ideogram incident", "ideogram outage", "ideogram down", "ideogram on-call", "ideogram emergency", "ideogram broken".
allowed-tools	Read, Grep, Bash(kubectl:*), Bash(curl:*)
version	1.10.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","ideogram","incident-response"]
compatibility	Designed for Claude Code

Ideogram Incident Runbook

Overview

Rapid incident response for Ideogram API outages, auth failures, rate limiting, and degraded generation quality. Covers triage, immediate remediation, fallback activation, and postmortem process.

Severity Levels

Level	Definition	Response Time	Example
P1	API unreachable or all requests failing	< 15 min	401 on valid key, 500 on all requests
P2	Degraded quality or performance	< 1 hour	P95 latency > 30s, high 429 rate
P3	Minor impact, workaround exists	< 4 hours	Occasional safety rejections, slow downloads
P4	No user impact	Next business day	Monitoring gaps, stale cache

Quick Triage (Run These First)

set -euo pipefail

echo "=== IDEOGRAM TRIAGE ==="

# 1. Test API connectivity and auth
echo -n "API status: "
curl -s -o /dev/null -w "%{http_code}" \
  -X POST https://api.ideogram.ai/generate \
  -H "Api-Key: $IDEOGRAM_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"image_request":{"prompt":"triage test","model":"V_2_TURBO","magic_prompt_option":"OFF"}}'
echo ""

# 2. Test V3 endpoint
echo -n "V3 status: "
curl -s -o /dev/null -w "%{http_code}" \
  -X POST https://api.ideogram.ai/v1/ideogram-v3/generate \
  -H "Api-Key: $IDEOGRAM_API_KEY" \
  -F "prompt=triage test" -F "rendering_speed=FLASH"
echo ""

# 3. Check DNS resolution
echo -n 
nslookup api.ideogram.ai 2>/dev/null | grep -A1  |  -1 ||  


 -n 
curl -s -o /dev/null -w  \
  -X POST https://api.ideogram.ai/generate \
  -H  \
  -H  \
  -d