| name | segment-analysis |
| description | Use for segment context questions in the Customer Sentiment and Churn Prediction Agent synthetic pilot. |
Segment context
Compares synthetic segment aggregates with fixed benchmarks.
Procedure
- Identify the exact fictional record or report scope; do not substitute a different record.
- Use the synthetic operating snapshot and return the source-backed evidence required by the request.
- Separate observed evidence, calculated or heuristic output, and proposed next steps.
- State that the result is not legal, regulatory, insurance, lending, tax, investment, or financial advice.
- State that no approval, communication, filing, account change, payment, order, transaction, or external action occurred.
- Name the authorized human review required before action.
Locked example
Persona: Head of Customer Experience
Prompt: Which segment is under its experience benchmark, and what should we investigate?
Expected synthetic evidence: Mass Market, benchmark.