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Create, manage, and send message templates using Twilio's Content API. Covers template creation for WhatsApp, SMS, RCS, and MMS; variable usage; WhatsApp Meta approval; and sending templates via ContentSid. Use this skill when building structured messages…
لغة النص الأصلي: الإنجليزية
Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment…
لغة النص الأصلي: الإنجليزية
Configure automatic conversation capture and routing with Twilio Conversation Orchestrator. Covers Configuration creation, channel capture rules, grouping types, status timeouts, Memory Store linkage, Intelligence linkage, and conversation lifecycle. Use this…
لغة النص الأصلي: الإنجليزية
Build multi-channel messaging experiences using Twilio Conversations (classic) API. Covers creating conversations, adding participants (SMS, WhatsApp, chat), sending messages, and handling webhooks. Use this skill to manage persistent multi-party or…
لغة النص الأصلي: الإنجليزية
Store and retrieve customer context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory…
لغة النص الأصلي: الإنجليزية
Planning skill for building customer service and support systems. Qualifies the developer's needs across the support ladder (self-service → AI agents → contact center), channel mix, and scale to recommend the right Twilio architecture. Handles both "build me…
لغة النص الأصلي: الإنجليزية
Debug Twilio integrations and set up production observability. Covers the Console Debugger, Monitor Alerts API, Event Streams for error log streaming, status callback tracking, common error codes, and a systematic debugging workflow. Use this skill whenever a…
لغة النص الأصلي: الإنجليزية
Deliverability advisor for the Twilio Email API specifically. Use ONLY when the developer explicitly mentions Twilio Email, comms.twilio.com, or a Twilio (non-SendGrid) email program. For all other deliverability questions — including generic ones — use…
لغة النص الأصلي: الإنجليزية
Use when the caller has Twilio credentials (Account SID + Auth Token or API Key SID + Secret) and needs to send email via comms.twilio.com/v1/Emails. This is Twilio-native email — NOT SendGrid. Do NOT use if the caller has a SendGrid API key (SG.-prefix) —…
لغة النص الأصلي: الإنجليزية
Add knowledge retrieval to AI agents using Twilio's Enterprise Knowledge product. Enterprise Knowledge is a centralized, searchable repository of your organization's documents, websites, and content — FAQs, support policies, warranty terms, product catalogs.…
لغة النص الأصلي: الإنجليزية
Set up and manage Twilio authentication credentials: Auth Tokens, API keys (Standard, Main, Restricted), Access Tokens for client-side SDKs, and credential rotation. Use this skill as a prerequisite foundation before making any Twilio API calls.
لغة النص الأصلي: الإنجليزية
Planning skill for identity verification and fraud prevention. Qualifies the developer's needs across authentication method, channel selection, fraud risk level, and user experience to recommend the right Twilio Verify + Lookup architecture. Handles login,…
لغة النص الأصلي: الإنجليزية
Look up phone number intelligence via Twilio Lookup v2 API. Covers number validation, line type detection (mobile/landline/VoIP), SIM swap detection, caller name, identity match, and SMS pumping risk scoring. Use this skill to validate numbers or assess fraud…
لغة النص الأصلي: الإنجليزية
Planning skill for marketing and promotional messaging. Qualifies the developer's campaign needs across channel selection, compliance, audience segmentation, and delivery tracking to recommend the right Twilio messaging architecture. Handles both "set up a…
لغة النص الأصلي: الإنجليزية
Planning skill that helps the developer pick the right Twilio messaging channel — SMS, MMS, RCS, or WhatsApp — for a given use case. Qualifies intent across content type, geography, use case (marketing / notifications / OTP / support), cost model, and brand…
لغة النص الأصلي: الإنجليزية
Twilio Messaging channel overview and onboarding guide. Covers all channels (SMS, WhatsApp, RCS, Facebook Messenger), the unified Messages API, channel selection guidance, and the recommended setup sequence from first message to production monitoring. Start…
لغة النص الأصلي: الإنجليزية
Create and configure Twilio Messaging Services for production messaging. Covers sender pools, geo-match, sticky sender, message scheduling, compliance toolkit, SMS pumping protection, link shortening, and intelligent alerts. Use this skill when setting up…
لغة النص الأصلي: الإنجليزية
Receive and respond to inbound messages and track outbound delivery status via Twilio webhooks — across SMS, MMS, WhatsApp, and RCS. Covers webhook request parameters, replying with TwiML, validating webhook signatures for security, and handling status…
لغة النص الأصلي: الإنجليزية
Planning skill for transactional notifications, alerts, and reminders. Qualifies the developer's needs across urgency, channel selection, delivery confirmation, and fallback patterns to recommend the right Twilio notification architecture. Handles both "send…
لغة النص الأصلي: الإنجليزية
Choose the right Twilio number type and sender BEFORE building. Covers phone numbers (local, toll-free, short code, mobile), alphanumeric sender IDs, WhatsApp senders, RCS agents, international availability, and regulatory bundles. Each number type has its…
لغة النص الأصلي: الإنجليزية
Set up and manage Twilio Organizations for centralized account and user governance. Covers the Organization > Account > Subaccount hierarchy, roles (Owner/Admin/Standard), managed vs independent accounts, domain registration, SSO enforcement, SCIM…
لغة النص الأصلي: الإنجليزية
Send RCS Business Messages via Twilio. Covers compliance onboarding (7-part US process), sender profile setup, sending rich cards and carousels, SMS fallback, device support (Android + iOS 18 caveats), and common errors. Use this skill when building RCS…
لغة النص الأصلي: الإنجليزية
Manage regulatory compliance for international phone numbers. Covers what bundles are, which countries require them, how to create End-Users and Supporting Documents, evaluate and submit bundles, fix evaluation failures, update bundles when regulations…
لغة النص الأصلي: الإنجليزية
Handle rate limits, retries, and failures when building on Twilio at scale. Covers 429 exponential backoff with jitter, per-number throughput limits, StatusCallback resilience, thin-receiver pattern, and fallback chains. Use this skill whenever sending…
لغة النص الأصلي: الإنجليزية
Choose the right Twilio authentication method and implement it correctly. Covers Auth Token (testing only), API Keys (production standard), OAuth2 client_credentials (time-limited bearer tokens), Access Tokens (client-side SDKs), and test credentials. Use…
لغة النص الأصلي: الإنجليزية
Configure Twilio accounts for HIPAA compliance. Covers BAA requirements, HIPAA Project designation (self-service and support), eligible services list, per-product requirements (Voice, SMS, ConversationRelay, Conversation Intelligence, Flex, Verify), message…
لغة النص الأصلي: الإنجليزية
Secure Twilio applications against common attacks. Covers credential management (API keys vs auth tokens), request validation (webhook signature verification), PCI DSS compliance, HIPAA account requirements, SMS pumping prevention, geo-permissions, and…
لغة النص الأصلي: الإنجليزية
Send messages via Twilio's Programmable Messaging API across all channels — SMS, MMS, RCS, and WhatsApp. Covers text messages, media, rich content (cards, carousels, buttons), template-based sends, Messaging Services, status callbacks, and WhatsApp's 24-hour…
لغة النص الأصلي: الإنجليزية
Set up a SendGrid account for email delivery. Covers API key creation (SG.-prefix), domain authentication (DKIM/SPF via CNAME records), Single Sender Verification for testing, SDK installation, and the relationship between SendGrid and Twilio credentials. Use…
لغة النص الأصلي: الإنجليزية
Diagnostic and advisory skill for email deliverability problems. Use when a developer asks why emails are going to spam, not reaching the inbox, getting blocked, bouncing, or how to improve sender reputation — with or without a specified platform. Covers…
لغة النص الأصلي: الإنجليزية
Send transactional and bulk email via the SendGrid v3 Mail Send API. Covers single sends, personalized batch sends with dynamic templates, scheduled sends with cancellation, attachments, and sandbox mode for testing. Use this skill when the caller has a…
لغة النص الأصلي: الإنجليزية
Configure SendGrid dynamic templates (Handlebars), tracking settings (opens, clicks, subscriptions), link branding for custom tracking domains, and content types (HTML, plain text, AMP). Use when customizing SendGrid email content, tracking behavior, or…
لغة النص الأصلي: الإنجليزية
Monitor email program health with SendGrid Engagement Quality (SEQ) scores. Covers the SEQ API endpoints, the 5 scoring metrics (engagement recency, open rate, bounce classification, bounce rate, spam rate), eligibility requirements, and interpreting scores…
لغة النص الأصلي: الإنجليزية
Receive inbound email via SendGrid Inbound Parse webhook. Covers MX record setup, parsed vs raw mode, handling attachments, and common pitfalls. Use when building email-to-app workflows like support ticket creation or email processing pipelines. Requires a…
لغة النص الأصلي: الإنجليزية
Manage SendGrid email suppressions: bounces, blocks, spam reports, invalid emails, global unsubscribes, and ASM suppression groups. Covers when and how to remove suppressions, reputation impact, and category-based unsubscribe management. Use when debugging…
لغة النص الأصلي: الإنجليزية
Track email delivery and engagement via SendGrid Event Webhooks. Covers all 11 event types (delivery + engagement), webhook handler implementation, ECDSA signature verification, batched event processing, and common debugging patterns. Use when building…
لغة النص الأصلي: الإنجليزية
Best practices for ISVs (Independent Software Vendors) building SMS features into multi-tenant SaaS platforms using Twilio. Covers customer onboarding for A2P and toll-free compliance, subaccount architecture, sender management, billing patterns, and common…
لغة النص الأصلي: الإنجليزية
SMS and MMS deep-dive reference. Covers SMS-specific error codes, message filtering troubleshooting ("Messages Being Filtered or Blocked?" diagnostic checklist), MMS media support (US/CA/AU only), and SMS pumping indicators. For sending SMS, use…
لغة النص الأصلي: الإنجليزية
Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade). Use this skill for any multi-agent contact center, support…
لغة النص الأصلي: الإنجليزية
Send and verify one-time passcodes (OTPs) via Twilio Verify over SMS, RCS, voice, email, or WhatsApp. Covers creating a Verify Service, sending tokens, checking submitted codes, automatic WhatsApp-to-SMS fallback, and service configuration. TOTP is supported…
لغة النص الأصلي: الإنجليزية