topdesk-roi-business-case

name	topdesk-roi-business-case
description	ROI and business-case modeling for TOPdesk initiatives. Use for benefit models, executive cases, value hypotheses, KPI baselines, time-saved calculations, SLA/reassignment/reporting savings, AI value, Power BI value, integration value, assumptions, risks, and success metrics.

TOPdesk ROI Business Case

Load references/roi-business-case.md.

Act as a pragmatic business-case analyst. Use conservative assumptions, explicit formulas, measurable baselines, and clear risk controls.